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Ford Motor Company
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Baton Rouge, Louisiana
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, Ford Pro, Ford Customer Service Division and Dealers to be able to work together and effectively ... vehicles, ROs, experiences, and parts revenue
Collaborate with Ford Customer Service Division
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Ford Motor Company
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Baton Rouge, Louisiana
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company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric
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Ford Motor Company
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Baton Rouge, Louisiana
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company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric
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Ford Motor Company
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Baton Rouge, Louisiana
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you contribute to shaping the transportation of tomorrow.
The Ford Customer Service Division is ... , Repairing, and Servicing our vehicles.
• Customers for a smooth Service experience.
• The Ford
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Ford Motor Company
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Baton Rouge, Louisiana
...
** is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers ... - Ford Pro Products, Services, Systems, Programs, Commercial Customer Relationships, and Industry
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Ford Motor Company
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Baton Rouge, Louisiana
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and team community service
• A generous schedule of paid holidays, including the week between
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Ford Motor Company
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Baton Rouge, Louisiana
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redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is ... , personalized service and professional expertise to thousands of dealers and millions of customers in over one
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Ford Motor Company
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Baton Rouge, Louisiana
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&A (Global Data Insight & Analytics), Enterprise Connectivity, Ford Customer Service Division, Ford ... committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories
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Ford Motor Company
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Baton Rouge, Louisiana
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seamless but also pave the way for enhanced employee performance and customer satisfaction. In this vital ...
Established and active employee resource groups
Paid time off for individual and team community service
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Ford Motor Company
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Baton Rouge, Louisiana
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of customer service. To be successful in this role, you must have a customer-first approach, thrive ... , reorganize, prioritize and problem-solve.
•Professionalism including customer service/interface skills
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Ford Motor Company
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Baton Rouge, Louisiana
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of customer service. To be successful in this role, you must have a customer-first approach, thrive ... , organize, reorganize, prioritize and problem-solve
•Professionalism including customer service/interface
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Ford Motor Company
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Baton Rouge, Louisiana
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management across the enterprise.
Six Sigma - Responsible to support quality, warranty, and customer ... for individual and team community service
• A generous schedule of paid holidays, including the
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Ford Motor Company
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Baton Rouge, Louisiana
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FinTech arm of Ford, Ford Credit is at the heart of the Ford customer experience. By transforming how we ... experience and education
12+ years’ experience working with customer, marketing and financial data like
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Ford Motor Company
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Baton Rouge, Louisiana
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business conditions, customer needs and the competitive landscape. With our support, key decision makers ... .
AUTHOR: Process and Design Documents
DESIGN/DEVELOP/TEST/DEPLOY: Work with the Business Customer
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Ford Motor Company
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Baton Rouge, Louisiana
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capabilities that will provide the self-service experience to the business. The candidate for this position ... customer competences to account for the broad set of competences represented on the analytics side
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Ford Motor Company
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Baton Rouge, Louisiana
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growth.
Customer Service: Providing excellent customer service, understanding customer ... committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories
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Ford Motor Company
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Baton Rouge, Louisiana
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Repair order and service loyalty growth
Mobile service growth
Program enrollments/ customer ... data, track performance, and make data-driven decisions to drive sales growth.
**Customer Service
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Ford Motor Company
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Baton Rouge, Louisiana
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growth.
Customer Service: Providing excellent customer service, understanding customer ... committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories
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Ford Motor Company
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Baton Rouge, Louisiana
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to redefine the transportation landscape, enhance the customer experience and improve people’s lives ... create vehicles that are as smart as you are.
The Monitoring as a Service (MaaS) Team is building and
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Ford Motor Company
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Baton Rouge, Louisiana
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risks and champion massive changes to how customer experience software defined vehicles of the future ... agentive systems design.
Sensitivity to AI ethics, data ethics, customer privacy and trust
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Ford Motor Company
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Baton Rouge, Louisiana
...
.
Coordinate with third-party vendors and service providers as needed.
Leverage SRE best ... software development lifecycle.
Ability to gather customer sign-off and ensure satisfaction with
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Ford Motor Company
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Baton Rouge, Louisiana
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to redefine the transportation landscape, enhance the customer experience and improve people’s lives ... to enhance customer experiences and drive business growth.
Works as part of Agile product team
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Ford Motor Company
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Baton Rouge, Louisiana
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. What will you make today?
Our Marketing, Sales & Service organization advances Ford’s reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience
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Ford Motor Company
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Baton Rouge, Louisiana
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to redefine the transportation landscape, enhance the customer experience and improve people’s lives ... Manager is responsible for deeply understanding customer needs, managing the day-to day business, while
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Ford Motor Company
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Baton Rouge, Louisiana
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leverage advanced technology to redefine the transportation landscape, enhance the customer experience and ... troubleshooting conversations and manage open cases with Microsoft. Maintain a broad understanding of the service
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Ford Motor Company
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Baton Rouge, Louisiana
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redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is ... solutions on Google Cloud Platform (GCP) using various GCP tools like Storage Transfer Service, Cloud Data
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Ford Motor Company
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Baton Rouge, Louisiana
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committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products ... and in accordance with sales, inventory, supply and customer metrics
Conduct process mining and
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Ford Motor Company
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Baton Rouge, Louisiana
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business conditions, customer needs, and the competitive environment. Our work empowers key decision-makers ... AI and ML to innovate in areas such as autonomous vehicles, cybersecurity, customer interaction, and
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Ford Motor Company
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Baton Rouge, Louisiana
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moves?
Ford Pro is a new global business within Ford committed to commercial customer productivity ... with key internal/external stakeholders as appropriate to assist/support customer upfitters
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Ford Motor Company
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Baton Rouge, Louisiana
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• Established and active employee resource groups
• Paid time off for individual and team community service
...