Job title:

People Services Lead (Batam Manufacturing)

Your role:

• Receives assignments in the form of objectives with goals and the process by which to meet goals.

• Addresses potential process improvement solutions where applicable.

• Ensures that enquiries escalated by the Contact Center are answered and transactional activities are processed in a timely, professional and efficient manner.

• Use own knowledge and skills to ‘mentor’ other members of the team to a high standard.

• The position reports hierarchically and functionally to the Team manager.

• Performs complex HR Master Data changes in line with compliance, data privacy and service levels requirements.

• Process changes in employee status, cost center changes, pay, etc.

• Approve, reject, re-submit or escalate transactions based on policies and guidelines.

• Perform regular checks on changes in systems; monitor and identify points of departure and execute necessary corrections.

• Respond to external/internal requests for information.

• Support delivery of reports within scope, file employee-related documentation; maintain employee files and records & manage and record document flows.

• Responsible for payroll closing reports & audit reports.

You're the right fit if:

• A bachelor's degree with minimum 5 years of working experience in payroll & data processing.

• Has good knowledge and understanding of HR processes and policies.

• Able to answer queries on own initiative by effective use and interpretation of relevant data available information.

• Able to work as part of a team or on own initiative & Able to effectively prioritize and organize workload, multi-task is essential.

• Computer literacy & experienced with Case Management tools and HR IT systems.

• Willing to work on site - Batam .

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.