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Xylem Field Service Engineer in Basingstoke, United Kingdom

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Field Service Engineer is responsible for designing and optimizing processes for large-scale manufacturing, planning and testing production methods, and overseeing facility operations. This role involves a combination of research, data analysis, and hands-on work to improve efficiency, safety, and sustainability in the production of chemical products.

The role :

Responsible for undertaking servicing, maintaining, and provision of technical support on the complete range of Xylem Treatment products and solutions. Working under own initiative with minimal supervision, to provide our customers with the highest levels of service possible, the work will encompass installation, maintenance, on-site repairs, inspections, fault finding and making recommendations to external customers as well as internal colleagues.

Responsibilities:

  • Provide service engineering support to the Treatment department covering product brands atg, Leopold, Sanitaire and Wedeco

  • On site servicing of plant and recording results

  • Repairs and site modifications – electrical and mechanical

  • Customer training in product range.

  • Liaise between the customer and our engineering departments

  • To ensure that all work carried out complies with the company’s and statutory health and safety policies and regulations.

Qualifications:

  • Ability to work at remote sites either on own, or with others, and commitment to vary working hours to meet the needs of the job which may require the applicant to cover periods of on-call duty.

  • Willingness to travel and work in different geographical locations when required, which will necessitate periods of time being spent away from home

  • Ability to assimilate information gained on the job and from training materials and courses and apply that learning in the field.

  • Manage own workload and to adjust and adapt given work schedule in line with variable business demands

  • Possesses the ability to read and maintain “As Built Drawings” (electrical, mechanical, P&I) through to final Commissioning in order to ensure that O&M manuals can be updated as may be required

  • Display sound H&S awareness and track record

  • Must hold valid UK driving licence

  • Experienced or apprentice trained craftsman within the electro mechanical field

  • Experience of fault finding, commissioning and maintenance of Water Treatment related products and systems.

  • Demonstrate a commercial awareness and an ability to recognize new service sales opportunities for Evoqua which include system upgrades (Retrofit) and new capital equipment sales.

  • Tasks are varied and therefore an in-depth knowledge of Water Treatment processes, the equipment employed and the applications that they are associated with, would be an advantage.

  • C&G 18th Edition Wiring Regulations

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

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