At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.

We are currently looking for a ServiceNow Senior Technical Consultant to join our team.

What do we value?

We are seeking a Senior Technical consultant that has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform.

Key Responsibilities:

· Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development

· Attend, participate, and occasionally lead Scrum meetings

· Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team

· Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers

· Fulfill technical design guidance within our projects following ServiceNow best practices

· Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication

· Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements

· Fill technical or process roles in our projects, if needed

· Lead, educate, mentor and develop the Thirdera resources who are assigned to his/her projects.

· Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently

· Act as the final escalation point for technical decision-making within a project

· Partnership with HR to deliver technical interviews and support the recruitment process

Necessary skills and experience required:

· Degree or equivalent, preferably in Computer Science or Information Technology, and

· proven experience in technical consulting roles

· Proven experience working on the ServiceNow platform

· ServiceNow Certified System Administrator (CSA)

· ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)

· Proven experience in two additional product lines outside of ITSM

· Advanced English

· Knowledge of ITIL; Foundation-level preferred

· Post-graduate in Software related topics is desired

Why Cognizant?

• A career in one of the largest and fastest growing IT services providers worldwide.

• Ongoing support and funding with training and development plans.

• Opportunity to work for leading global companies .

• Our work environment is diverse , collaborative and inclusive. We create conditions for everyone to thrive.

• A highly competitive salary and great benefits , such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Colombia

Shift: Full Time

Are you ready?

Join our team!!