Purpose

ADP builds a trust-based relationship with our clients and guides them on how to get the most from our Human Capital Management (HCM) solutions. We stand for our Vision to "Be the world's authority on helping organizations focus on what matters". We’re the go-to team. The problem solvers and solutions providers. Ready to anticipate, respond and exceed expectations.

Our Global HR & Talent Client Services Application Support Consultant actively contributes to ADP continuous success by helping leading multinational companies to manage their employees’ life cycle from recruitment to retirement. The position holds a key role participating in or leading process/business improvement activities and projects.

Function

As a member of ADP’s HR & Talent support team, the Global HR & Talent Client Services Application Support Consultant will be responsible for our global SAP SuccessFactors clients technical support and system maintenance activities.

Skills required:

Required :

§ Fluency in English (oral and written)

§ Strong client service orientation

§ Good analytical skills

§ Ability to communicate

§ Perfect understanding and practice of HR processing procedures

§ Ability to work in a team environment

§ Excellent verbal and written communication skills

§ Strong initiative and enthusiasm

§ PC literate (Windows, Excel, Word)

§ SF functional/ technical certification Employee Central

§ 3 or more years previous SFSF implementation or service experience

§ SAP ERP (ECC6) knowledge is a plus

§ Siebel CRM or knowledge and practice of other Client Relationship Management tools

§ Perfect understanding and practice of global HCM processing procedures

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.