In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in.

As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.

You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home .

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

• Support field sellers in telling the business value customers can achieve by migrating and modernizing with Microsoft. Engage field sellers and customers to understand their business needs, risks, vulnerabilities, and challenges. Then, connect internal Microsoft teams and Partners, and facilitate hand-over to next associated programs & investments to accelerate and grow the opportunity along the sales cycle.

• To stay competitive, you will perform program landscape analysis and examine business trends. You’ll also identify opportunities to develop and improve programs and define program strategy and create project plans.

• You will define and execute on a landing and communication plan, leading the rhythm of business during execution. You’ll also promote the program and gain buy-in from stakeholders, partners, and customers.

• As you contribute to or lead a portfolio of projects, you’ll communicate the program status and risk to stakeholders, and hold them accountable to following the schedule. You’ll also work with other teams to ensure program processes are executed efficiently.

• You will conduct cost-benefit analyses, collect and evaluate success metrics, and use other analytics to examine performance, derive value, and identify risk and opportunities. You’ll also influence and manage change in the organization.

• Develop trusted relationships with key customer IT and business decision makers, partners, assessment technology providers, and cross-functional Microsoft teams to help customers to define and achieve their IT and business goals and exceed Microsoft targets.

Qualifications

Required/Minimum Qualifications

• Fluency in Italian is essential

• Bachelor's Degree in Business, Operations, Finance or related field AND experience in program management, process management, process improvement Operations, Finance

• OR related field AND work experience in program management, process management, process improvement

• OR equivalent experience

Language: Fluency in Italian and English is essential.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .