Completes planned site/customer visits and resolves customer requests.

Carry our service work to the highest possible standard in line with JCI policy & procedures and industry-recognized best practices.

Develop positive customer relationships and ensure pro-active feedback on and documentation of the customer’s equipment and systems status.

Ensure service work is completed safely and efficiently with minimum call back and warranty expense.

Ensure our maintenance base's continued and sustainable growth through customer relationships.

Ensure service reports are completed fully and to a good standard on completion of each service order.

During your day-to-day work in the field, actively identify and promote new/additional services, parts, and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office. 24 hr. on-site.