Date Posted:

2024-07-01

Country:

Thailand

Location:

Sigma Elevator (Thailand) Co., Ltd., No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for all infrastructure project and operations for our Thailand office. This role requires partnership with Otis global IT partners in Network, Compute/Storage and Workplace, collaboration with global and regional Digital Technology teams to provide excellent service level in IT services to your end users. This position reports to the Director of BRM Supply Chain & APAC Infra.

Key Responsibilities

• Responsible for all IT Infrastructure and administrative operations duties.

• Work with 3rd party (Global and Local) on all IT infrastructure services :-

• -Personal Computer/Network and Server (DXC/OBS)

• -Multifunction Printers (Fuji Xerox)

• -Data center environment

• -Local Telecom (Cloud PBX)

• -Mobile devices (AirWatch/Intune)

• Support operations IT issue by INC management tool (Service Now), to ensure the issue has resolved within reasonable time.

• Communicate IT global policy & new IT solutions to local users, to ensure they are understanding and following appropriately.

• Maintaining and monitoring global and local project plans and project schedules.

• Ensuring project deadlines are met.

• Providing administrative support as needed.

• Need to create written documentation required for excellent English written and verbal communication.

Requirement

• Bachelor’s degree in business or related field of study.

• 5 years’ experience in related field.

• Proactive attitude, customer service orientated approach & willingness to meet or exceed expected service level.

• Excellent verbal, written and presentation skills in English.

• Ability to work effectively both independently and as part of a team.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Ability to work on tight deadlines.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.