Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are seeking a highly skilled 'Storage Software' product Development Engineer with over 8 years of expertise in software product development, design, and support, with a strong preference for experience in the storage domain and in data protection. The ideal candidate will join a team of seasoned software engineers, with hands-on responsibility for design, implementation, support and optimization of storage solutions to ensure high performance, stability, and reliability of IBM storage software.

• Software Development and Maintenance of Data Protection software:

• Develop end-to-end data protection software with focus on the storage technologies, such as tape libraries and disk-based backup. Expand your knowledge of system-level programming to optimize storage solutions.

• Lead design, develop & maintenance of the storage/backup product components implemented using C/C++ ; ensure adherence to coding standards, best practices, and performance guidelines. Work with other software components implemented using Java, Go Lang, and other front-end technologies.

• Responsible for adding new feature/function, improve stability, security and reliability of a market leading Data Protection software from IBM.

• Product Support:

• Provide technical expertise and support to customers and internal stakeholders regarding product inquiries and issues.

• Drive customer feedback and ideas into the product roadmap, ensuring timely and effective delivery. Manage incidents, tickets, problems and escalations from customers with innovative solutions.

• Troubleshooting and Debugging:

• Investigate and resolve complex software issues - using debugging techniques, core-dump analysis skills.

• Work closely with cross-functional teams to identify, diagnose, and solve performance and reliability issues.

• Continuous Improvement:

• Stay updated with the latest advancements C/C++ development practices, Storage domain and software design principles. Recommend and implement improvements to enhance product performance and maintainability

Required Technical and Professional Expertise

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline.

• Extensive over 8 years of experience primarily in C/C++ system software development , including product development and support in Storage Software . And, exposure to other programming languages, development / test environments, and related diagnostic tools.

• Solid experience with device drivers on platforms such as Windows, Linux, or AIX , including deep kernel knowledge, system administration, and SCSI protocol - and handled customer issues & escalations.

• Proven experience in the Data Protection domain & Storage Systems - as a Developer, Support or similar roles

• Excellent problem-solving and debugging skills at the kernel-level - to analyze and resolve complex technical issues in the Storage domain involving sequential, random & cloud storage . And, exposure to performance benchmarks & optimization of storage software.

• Proven technical leadership and team management experience.

• Solid understanding of software design principles and best practices.

• Strong communication and collaboration skills to work effectively in a team-oriented environment.

Preferred Technical and Professional Expertise

• None

About Business UnitIndia Systems Development Lab (ISDL) is part of IBM Infrastructure world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z Systems, Power / Open POWER Systems and Storage. The team here works across the entire stack from processor design, firmware, operating system to software defined storage. The lab also focuses on innovations, thanks to the creative energies of the teams. The lab has contributed over 400+ patents in cutting edge technologies and inventions so far.

While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas, but has also ushered in new development models such as Agile, Design Thinking and DevOps.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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