Job Description :

Context/Scope:

As part of the Group Reward and Benefits Operations team, you will play a crucial role in developing an impactful and highly engaged Global Benefits Operations team. Reporting directly to the Assistant Manager - Global Reward and Benefits Operations, your responsibilities will include handling critical activities such as Benefits Purchase Order creation, invoice management and reconciliation, vendor management, report generation and distribution, and query management. Your outstanding partner management, financial control, governance application, and execution skills will be key to the success of these projects. Applying your extensive experience in HR and payroll operations, or HR and payroll service delivery, process engineering, and process simplification, you will implement best practice benefits processes and data management strategies to improve operational efficiency and accuracy across multiple regions and time zones.

Financial

• Ensure timely and accurate completion of all in-scope reporting activities.

• Regularly review and update Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs. Make them available to relevant teams, conduct vital training, and ensure consistency and accuracy in all communications materials.

• Perform all CARM controls and data reconciliations, resolving any issues.

• Review and reconcile vendor invoices within agreed timelines to ensure payments are made as per the agreed SLA’s.

Leadership Responsibilities

• Leverage insights to find opportunities for process and workflow improvements.

• Apply strong interpersonal skills to empower and align multiple teams, business processes, and data and technical governance.

• Drive significant simplification and efficiency in processes and systems to support the global efficiency agenda.

• Ensure all controls and processes meet internal and external regulatory requirements.

• Collaborate effectively with cross-functional teams across Diageo and with vendor teams.

Purpose of Role

The Global Reward Operations (GRO) team supports various benefit processes (e.g., product allowance, car allowance, health insurance) for European markets. The Junior Manager will define, document, and improve both online and offline benefit processes and ensure a successful annual benefit enrollment for the entire European population. The role aims to scope out, document, and enhance the respective processes across Europe, reviewing and updating procedures in accordance with new legislation and regulatory requirements.

Top 3-5 Accountabilities

• Ensure all in-scope reporting activities are completed accurately and on time.

• Regularly review and update Step Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs, making them accessible to appropriate teams, and ensuring consistency and accuracy in communications materials.

• Perform all CARM controls and data reconciliations, resolving any issues. Continuously see opportunities to improve operational efficiency and effectiveness. Implement process improvements and automation initiatives to streamline operations and drive business results.

• Demonstrate strong experience with Workday operations, ensuring all required actions are implemented in the system to facilitate benefits administration and other processes.

Qualifications and Experience Required

• Strong experience 4+ years -HR Operations-benefits and Payroll

• Payroll experience is highly valued.

• Strong analytical, numerical, and problem-solving skills.

• Methodical, logical, organized, and flexible approach to work.

• Excellent English language skills.

• High attention to detail.

• Advanced MS Excel skills, including formulas and pivot tables.

• Experience in process mapping.

• Experience in extracting and reconciling data from various sources.

Barriers to Success in Role

• Inability to lead change within the business.

• Difficulty in quickly building relationships and leading mixed business and partner teams.

• Failure to apply a continuous improvement attitude.

• Lack of credibility with internal and external collaborators.

• Lack of business situational awareness.

• Inability to collaborate in line with Diageo’s dial-up behaviors.

• Hesitating or waiting for flawless conditions before implementing aggressive, innovative ideas.

• Suppressing dissent to achieve team unity.

• Disengaging when disagreeing with a decision.

• Adding extensive checkpoints to the process to mitigate risk.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2024-07-01

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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