At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

Responsibilities

• Pre-Sale Support documenting client requirements or product requests & leading client

• demos.

• Work with clients and partners to implement and maintain integrations

• Product Support reporting bugs or workflow issues in a clear, concise manner.

• Work with engineering teams to troubleshoot issues and define, test, and roll out new

• features to our platform.

• Work closely with the product team to improve customer success across our platform

• Develop and maintain internal tools to monitor core processes

• Develop and maintain dashboards that provide visibility into platform usage

Qualifications

• 1-2 years of experience in a technical or similar role

• Love for explaining technical concepts

• Familiarity with SQL and database concepts

• Familiarity with cloud concepts

• Experience with 2 or more of the following:

• Data Analysis

• Bonus: Data visualization

• API design and/or management

• One or more scripting languages (Ideally Python, JavaScript, or Bash)

• Linux/Unix Servers, AWS, or GCP

Desired Skills

• Understanding of advertising technology, associated ecosystem, and common processes(e.g. server-to-server integrations, real-time bidding, cookie sync, etc)

• Experience working with DSPs, SSPs, Onboarders

• Experience working with OTT

• Experience working with ticketing systems (Zendesk, Freshdesk etc)