Lead, UI/UX Designer

• Job titleLead, UI/UX Designer

• FunctionCreative

• Sub functionVisual UI/UX

• CategorySenior Supervisor, Visual UI/UX (PL6)

• LocationManila, National Capital, Philippines; Bangalore, Karnataka, India

• Date postedNov 06 2024

• Requisition number2406214455W

Apply Now (https://jnjc.taleo.net/careersection/2/jobapply.ftl?job=2406214455W&lang=en)

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

Johnson & Johnson Global Services is recruiting a talented and passionate User Interface/User Experience (UI/UX) Design Lead, located in Manila or Bangalore. As the UI/UX Lead, you will drive the design strategy and user experience for our digital learning products, ensuring they are intuitive, visually compelling, and engaging for a global audience. Working across cross-functional teams, you will apply Design Thinking and Human-Centered Design principles to create innovative and user-centric learning experiences. This role provides the opportunity to own the Learning Design System, mentor and lead a team of designers and contribute significantly to J&J’s vision for impactful learning solutions.

Key Responsibilities:

• UI/UX Design & Standards: Develop, implement, and uphold UI/UX design standards to enhance digital and print learning experiences across platforms, including eLearning modules, guides, presentations, videos, and infographics, ensuring a seamless and user-centered design.

• Learning Design System Ownership: Build, maintain, and refine a comprehensive Learning Design System to ensure consistency, scalability, and adherence to brand guidelines. Regularly update components based on user feedback, design trends, and accessibility standards.

• User Research, Design Thinking & Human-Centered Design: Conduct user research to identify learner needs, pain points, and behaviors. Apply Design Thinking and Human-Centered Design methodologies to create actionable insights that enhance product usability and engagement, working closely with designers, developers, and stakeholders.

• Mobile Design Optimization: Design and optimize UI/UX for mobile and responsive platforms, ensuring visual assets are adapted and intuitive across various devices and screen sizes, providing an optimal user experience on both mobile and desktop.

• Testing & Quality Assurance: Lead UI/UX testing activities to ensure designs are user-friendly, accessible, and responsive. This includes usability testing, accessibility testing, A/B testing, heuristic evaluations, cognitive walkthroughs, and performance testing for both mobile and desktop. Regularly collect feedback to refine user flows and enhance overall product quality.

• Designing for Translations & Localization: Develop designs that accommodate translations and localization, ensuring layouts and UI elements are flexible for different languages, text lengths, and cultural nuances, providing a consistent learner experience.

• Team Leadership and Development: Supervise and mentor direct reports, providing coaching and development opportunities. Manage team capacity, clarify priorities, and ensure the timely delivery of high-quality outputs. Champion the J&J 5 Conversations to enhance individual performance and foster career growth.

• Coaching and Mentorship: Onboard new team members and provide ongoing guidance and support to foster a high-performance environment.

• Agile Project Management: Utilize Agile and Scrum methodologies to promote collaborative, iterative development. Track project milestones in alignment with KPIs and OKRs.

• Stakeholder Collaboration: Partner with cross-functional teams, including training strategists, instructional designers, visual designers, and quality, to meet project requirements, align on learning objectives, and deliver impactful results.

• Innovation & Technology Integration: Current on the latest design trends, tools, and technologies, including Generative AI and other emerging solutions, to enhance design workflows and improve UI/UX quality.

Qualifications

Education:

• Bachelor’s Degree in User Experience Design, Interaction Design, Human-Computer Interaction, Multimedia, or a related field.

Required:

• Minimum of five (5) years of UI/UX design experience within a complex, matrixed environment.

• Expert-level proficiency in UI/UX prototyping tools like Figma, Adobe XD, and other design software (e.g., PowerPoint, InDesign, Illustrator, Photoshop).

• Strong ability to visualize complex content through flows, scenarios, personas, and user journeys and convert storyboards into final deliverables.

• Proven experience building, managing, and evolving design systems for scalability and brand alignment.

• Strong understanding of designing for translations and localization, including awareness of text expansion, right-to-left (RTL) layouts, and cultural visual nuances.

• Experience conducting usability testing, accessibility testing, A/B testing, heuristic evaluations, performance testing, and prototyping to gather user insights and enhance design decisions.

• Solid project and change management skills, proficiency in Agile and Scrum methodologies, and effective stakeholder engagement.

• Demonstrated ability to mentor and develop team members, fostering a high-performance, inclusive culture.

• Excellent visual, written, and oral communication skills, with strong proficiency in English.

• Strong collaboration skills, promoting a positive work environment.

• Demonstrates discretion, professionalism, and sound judgment in all aspects of work.

Preferred:

• Experience in developing UI/UX training content and instructional design.

• Basic knowledge of HTML, CSS, and web-based coding.

• Understanding of instructional design principles and adult learning theories.

• Proven experience leading regional or global teams.

• Proficiency in Microsoft 365 applications (Outlook, Word, PowerPoint, Teams, SharePoint, OneNote, Planner, Power Apps, Power Automate, CoPilot).

• Passion for leveraging digital technologies and automation to enhance productivity, learning experiences, and design processes.

Other:

Ability to travel up to 5% in alignment with business needs and company policies.