Top Skills Details:

• Requirements Gathering

• Data Analysis

• Reporting

• SQL Server

• SharePoint

Description:

The Junior Salesforce Administrator will work alongside a technical business analyst and report to the VP of Information Technology and help continually improve and enhance the Salesforce platform by gathering requirements and feedback and designing best practice solutions. This role will collaborate with users to learn business processes to translate them into technical solutions. Duties will include all aspects of user management including support tickets and user training and testing support.

Responsibilities

• Assist in the day-to-day administration of Salesforce platform, including user management, security settings, profiles, and roles.

• Configure and customize Salesforce features, such as custom objects, fields, page layouts, workflow rules, process builder, and approval processes.

• Support data management tasks, including data imports, exports, and data quality initiatives.

• Collaborate with stakeholders to gather requirements, troubleshoot issues, and provide technical support.

• Assist in the development and maintenance of Salesforce reports, dashboards, and analytics to support business objectives.

• Provide training and support to end-users on Salesforce functionality and best practices.

• Stay informed about new Salesforce features, releases, and industry trends to recommend improvements and optimizations.

• Creation of training/testing materials

• Sandbox environment management.

• Main support contact for the Loans Salesforce system

Additional Skills & Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or related field

• Salesforce product knowledge and 12-months hands-on administration experience OR Salesforce Administrator Certification

• Aptitude or experience with financial/accounting systems preferred

• Excellent problem-solving and analytical skills with a detail-oriented mindset

• Ability to work independently and as part of a team in a fast-paced environment

• Strong communication skills with the ability to effectively interact with stakeholders at all levels

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.