Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a (onsite, hybrid, modified hybrid, remote) work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

Reporting to and working closely with the HR Manager, this new position will oversee and lead the administrative operations in the Central Office for Development and Alumni Relations (DAR) at Johns Hopkins University.

This role will also have management responsibilities for two development coordinators, and will establish and implement consistent administrative processes and activities that support leaders and fundraisers in ensuring successful moves management of prospects and donors.

The Administrative Supervisor will also be responsible for support for central leaders, the Executive Director of Development, and the Sr. Associate Director for International Programs.

Key responsibilities:

Management and Supervision

• Lead a team of two development coordinators whose responsibilities include providing support to leaders in central development and alumni relation. This position will foster a healthy team environment by hiring, supervising work, developing, mentoring, and coaching the staff.

• Plan and facilitate monthly team and 1:1 meetings to ensure group and individual needs are met and information is exchanged.

• Complete mid-year and annual-reviews for coordinators in collaboration with their principals. Identify professional development opportunities. Maintain clear communication with the principals to establish a matrixed management culture.

• Use independent judgment to resolve administrative issues by identifying cause and effect, implementing corrective actions, and when appropriate, involving the appropriate directors or senior leaders.

• Successfully interpret and implement university policies and procedures for consistent administrative tasks and activities.

• Demonstrate high proficiency with software such as MS Office, database management and web searches.

• Monitor and approve weekly timesheets for direct reports. Approve vacation requests and coordinate coverage to ensure consistent support is available.

• Cross-train staff for deployment to other teams during administrative staff turnover, absences and shortages for special project completion.

• Advise hiring managers and facilitate professional development for coordinators across Development and Alumni Relations.

• Develop competency model and assessments for prospective coordinator hires.

• Partner with hiring managers and TMHR by serving on search committees for coordinator hires.

• Collaborate with TMHR and managers to develop and implement coordinator-specific onboarding programs and resources.

• Provide input for start-partner assignments for new coordinators hired and mentor pairings with DAR.

• Represent the administrative team in department meetings to advocate for its needs.

• Stay abreast of JHU changes to business and administrative processes and promptly communicate to team and affected staff.

• Partner with TMHR training team to identify and recommend trainings for administrative skill enhancement.

• Work closely with TMHR HR Manager to advise on coordinator staffing size for teams and assignments for reorganizations and talent planning.

• Relaunch and lead the coordinator roundtable group, comprised of all coordinators across the organization. Identify and invite guest speakers who will educate and share information that impact them.

Administrative Support

• Manage coverage for and/or provide direct interim support where there are administrative support vacancies at leadership level.

• Proactively manage the electronic calendars for the Executive Director of Development and the Sr. Associate Director of International Programs.

• Utilize the Concur system to arrange travel including air/train fare, hotel, and rental car. Submit reimbursements upon completion of trips that may include meals and entertainment.

• Ensure the Executive Director is fully prepared for meetings by proactively compiling research on meeting content and agendas.

• Regularly review and coordinate schedules for conflict-free calendars and prepare materials for complex meetings.

• Utilize JHAS to enter actions and proposals and retrieve and interpret fundraising progress reports.

Minimum Qualifications

• High School Diploma or graduation equivalent.

• Five years progressively responsible administrative experience.

• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

The number and complexity of sophisticated donors, and the fast pace of the Development and Alumni Relations organization require a high level of independent thinking, attention to detail, organization, flexibility, advanced computer skills, and excellent written and verbal communication skills.

This position requires advanced-level maturity in liaising and advising leaders at various levels of the organization.

All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Classified Title: Administrative Supervisor

Job Posting Title (Working Title): Administrative Supervisor

Role/Level/Range: ATO 40/E/03/OF

Starting Salary Range: Minimum: $22.66 - Maximum: $39.36 per hour (targeted hourly rate: $35.89)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

Exempt Status: Exempt

Location: Mount Washington Campus

Department name: 10001644-Human Resources

Personnel area: University Administration

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.