Description:

What is your passion? Whether you are into tennis, shopping, crafts, or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.

Now we are looking for a dynamic, outgoing, and enthusiastic –Housekeeping Team Leaderwith a strong background and experience inHousekeeping androoms’management tojoin our energetic, enthusiastic, and passionate team at Grand Hyatt Bali.

TheHousekeeping Team Leader willbe responsible forassistingin managing all functions related to the cleanliness of the hotel's guest rooms and floorsandassistwith the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee,guestand owner expectations.

As aHousekeeping Team Leader, you will be reportingto theHousekeepingAssistant Managerand below are some of the key responsibilities:

• Assist the Assistant Manager - in efficiently supervising theroomsarea according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.

• To ensure the cleanliness and maintenance of all housekeeping equipment, and schedule necessary preventive maintenance and repair work.

• To ensure that Housekeeping Attendants exercise proper discipline and courtesy in attending to guests needs and requests.

• To be constantly aware of the room status and to obtain maximum vacant rooms for sale.

• Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Assistant Manager if no immediate solution can be found andassurefollow up with guests.

Qualifications:

• Minimum of 1 year of solid experience asHousekeeping Team Leaderin a large 5-star luxury hotel or resort.

• Has a solid background of working in a high demand business environment.

• Has strong leadership skills, train and develop team, and is a role model.

• Eloquent in English communication in both written and spoken.

• Is well versed in working with Property Management System such asOPERAand other systems.

• Has proven track of working with timelines and targets.

• Highly conscientious and diligent.

• Excellent organizational and time management skills.

• Diploma in Hospitality or other relevant fields. ABachelor’s Degreeis a plus.

Primary Location: ID-Bali

Organization: Grand Hyatt Bali

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: BAL002577

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.