DESCRIPTION

We are looking for a talented Parts Manager - Arizona Operations to join our team specializing in Service for our Distribution Business in Avondale, AZ.

Job Summary:

Supervises Parts Specialists and or warehouse staff (within a service branch location)

In this role, you will make an impact in the following ways:

• Ensures accountability: You will hold yourself and others accountable to meet commitments, ensuring that tasks are completed on time and to the required standard.

• Communicates effectively: You will develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences, ensuring that everyone is on the same page and informed.

• Manages conflict: You will handle conflict situations effectively, with minimal disruption, ensuring that issues are resolved quickly and amicably.

• Customer focus: You will build strong customer relationships and deliver customer-centric solutions, ensuring that customer needs are met and exceeded.

• Develops talent : You will develop people to meet both their career goals and the organization’s goals, ensuring that the team is skilled, motivated, and capable of achieving its objectives.

• Resourcefulness: You will secure and deploy resources effectively and efficiently, ensuring that the team has what it needs to succeed without waste.

• Drives results: You will consistently achieve results, even under tough circumstances, ensuring that the team meets its goals and delivers high performance.

• Builds effective teams: You will build strong-identity teams that apply their diverse skills and perspectives to achieve common goals, ensuring that the team works well together and leverages its collective strengths.

RESPONSIBILITIES

To be successful in this role, you will need the following:

• Supervise and Develop Team : Oversee a team of Parts Specialists and warehouse staff, providing performance feedback, development opportunities, and career growth.

• Leadership in Parts Capability : Demonstrate leadership in parts capability processes and business results.

• Inventory Management : Manage physical inventory using control methodologies to meet customer expectations.

• Global Parts Support : Ensure worldwide parts support for customers, OEMs, and the distribution channel, especially for complex new product launches and current products in the field.

• Policy and Procedure Compliance : Ensure policies and procedures are followed, productivity is achieved, and employee questions are answered.

• Customer Relationship Management : Visit key customers to understand concerns, develop relationships, and analyze inquiries to identify recurring problems and recommend solutions.

• Team Planning and Coordination : Plan, prioritize, and schedule team activities and resources to ensure service continuity, and liaise with other managers to integrate customer order management with other business areas.

• Health and Safety Advocacy : Champion positive health and safety behaviors, influencing leaders and employees to create a safe environment.

Education, Licenses, Certifications:

• College or trade based certification or experience equivalent in related field.

• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Intermediate industry-related experience required; either related to Parts, Service or Warehousing.

QUALIFICATIONS

Available to travel occasionally both domestically, and internationally (Mexico). Required to be available for afterhours on-call emergency events. Parts Manager will be onsite role based at the Cummins Avondale branch but will have train, advise and assist responsibilities in Cummins Mesa and Tucson locations.

Compensation and Benefits

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Service

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

Min Salary $86400

Max Salary $129600

ReqID 2402717

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.