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SHI Careers 54 Jobs in Austin, TX

  • ASG Technical Account Manager

    SHI - Austin, Texas
    ... Job Summary The Technical Account Manager on the Managed Services team serves as clients ... platforms and acts as the customer’s primary point of contact for all non-support-related inquiries within ...
  • PubSec Field Technical Strategist - Microsoft - Government

    SHI - Austin, Texas
    ... ** Include, but are not limited to: Build and maintain relationship with Microsoft Customer Technical ... customer adoption Achieve technical and administrative MS Certifications as needed Documentation ...
  • ASG Solutions Architect - Microsoft Endpoint

    SHI - Austin, Texas
    ... also serve as the technical lead in installing, configuring and upgrading services within our customers ... messagingsolutions and related technologies based on customer requirements including: Enterprise Mobility ...
  • PubSec Field Technical Strategist - Microsoft - Healthcare

    SHI - Austin, Texas
    ... :_ Build and maintain relationship with Microsoft Customer Technical Specialists Collaborate on and ... drive professional services engagements, licensing upsells, and customer adoption Achieve technical ...
  • ASG Managed Services Engineer - AWS;Azure;Database;ITaaS

    SHI - Austin, Texas
    ... . Embracing a customer-focused, adaptable, and collaborative mindset, along with demonstrating accountability ... the Manager of ASG Engineering role in the ASG Product & MSP department, this remote position requires ...
  • ASG MSP Service Delivery Manager

    SHI - Austin, Texas
    ... customers. The Service Delivery Manager isresponsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction.They will provide the team with the support ...
  • ASG Project Coordinator

    SHI - Austin, Texas
    ... Bonus_ Category Customer Service/Support ... Job Summary The ASG Project Coordinator will coordinate and dispatch technical resources ...
  • PubSec Microsoft Account Executive

    SHI - Austin, Texas
    ... Identify services that ensure the customer will realize expected business outcomes Fulfill Support ... . This is an overlay position that will partner Account Executives, Licensing Executives, Customer ...
  • ASG Solutions Architect - Microsoft Messaging & Identity

    SHI - Austin, Texas
    ... technical lead in installing, configuring and upgrading services within our customers’ and partners ... messaging and identity solutions and related technologies based on customer requirements including ...
  • ASG Presales Solutions Architect - Cloud

    SHI - Austin, Texas
    ... as collaborative discussions with clientsregardingcloudrequirements  Support the development of ... , customer conversations,and industryexpertise  Assess customer requirements,objectives, and current ...
  • ITAM Administrator

    SHI - Austin, Texas
    ... work experience in a Customer Service, Sales, or Technical role **Required Skills ... ITAM Services Department to assist in facilitating all aspects of the ITAM lifecycle to support SHI ...
  • ITAM Solutions Consultant

    SHI - Austin, Texas
    ... support to the ITAM Solutions Specialists, working as a team to ensure a positive customer experience and ... -related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and ...
  • ITAM Solutions Specialist

    SHI - Austin, Texas
    ... Provide sales support to the ITAM Solutions Consultants, working as a team to ensure a positive customer ... for developing ITAM-related sales opportunities within the allocated sales territory, or customer ...
  • ASG Solutions Architect - Microsoft Security

    SHI - Austin, Texas
    ... technical lead in installing, configuring and upgrading services within our customers’ and partners ... collaborate with sales teams to provide technical expertise during the presales phase. **Qualifications ...
  • ITAM Solutions Specialist

    SHI - Austin, Texas
    ... Provide sales support to the ITAM Solutions Consultants, working as a team to ensure a positive customer ... for developing ITAM-related sales opportunities within the allocated sales territory, or customer ...
  • Cisco Smartnet Customer Success Manager

    SHI - Austin, Texas
    ... -smartnet-customer-success-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336032949) Need ... **Job Summary The Cisco Smartnet Customer Success Manageris responsible forretention and ...
  • Business Systems Technical Lead - CRM

    SHI - Austin, Texas
    ... Job Summary As a senior technical lead (Microsoft D365 CE), you will oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from ...
  • Business Development Manager - Tenable

    SHI - Austin, Texas
    ... Job Summary A Presales Business Development Manager primarily focuses on developing ... Presales Business Development Manager will develop solid business relationships with the various decision ...
  • Enterprise Inside Sales Account Manager

    SHI - Austin, Texas
    ... services. Actively manage customer maintenance and support renewals through a defined process and ... Job Summary The Inside Sales Account Manager (ISAM) is pivotal in driving sales by ...
  • Sr. ServiceNow Developer

    SHI - Austin, Texas
    ... providing development support to SHI customers related to the workflows they are automating in their ... delivering successful customer outcomes on the ServiceNow platform. The Sr. ServiceNow Developer ...
  • ASG Sr. Solutions Architect - Infrastructure

    SHI - Austin, Texas
    ... Serve as the technical lead and subject matter expert on projects and workshops, overseeing the work of ... identifying and closing professional services opportunities through customer discovery and scoping meetings ...
  • Microsoft Licensing Executive - UK

    SHI - Austin, Texas
    ... and webinars. Provide support in sales messaging during customer meetings and calls, andassistincreatingfinancial models, proposals, and customer-facing proposals. Support enrolment activities for on-time ...
  • Sr. Product Owner - CRM

    SHI - Austin, Texas
    ... stakeholders on best practices for CRM processes, user interface, and architecture Assists technical ... processes Provide guidance and support to stakeholders during the implementation process, including ...
  • Sr. Product Marketing Manager

    SHI - Austin, Texas
    ... desire to always improve what you see. As a Senior Product Marketing Manager, you will work with product owners and growth marketing teams to define and deliver Product Marketing support for existing and new ...
  • ASG Services Advisor

    SHI - Austin, Texas
    ... Job Summary The ASG Services Advisor purpose is to focus on the customer experience and support SHI account teams and customers with the intent to build statements of work (SOW) for services ...
  • Services Consultant - Microsoft & Software Advisory Group

    SHI - Austin, Texas
    ... teams on customer-facing calls and presentations Conduct professional services discovery calls to gather customer-specific requirements Understand and be able to provide general overviews of all ...
  • Enterprise Solutions Engineer

    SHI - Austin, Texas
    ... sales team understands the customer'songoing needs  Educate and develop sales teams on technical ... .S. to support business needs asdeterminedby SHI management.  About Us Since 1989 ...
  • ASG Presales Solutions Architect - Security Operations

    SHI - Austin, Texas
    ... engineers in support of sales teams  Engaging inself-study and independent work in lab facilities to ... , CISSP, CompTIA Security+, SANS GIAC, CEH, or equivalent preferred but notrequired  Technical ...
  • ASG Presales Solutions Architect - Governance and Risk

    SHI - Austin, Texas
    ... engineers in support of sales teams  Engaging inself-study and independent work in lab facilities to ... , CISSP, CompTIA Security+, SANS GIAC, CEH, or equivalent preferred but notrequired  Technical ...
  • ASG Presales Solutions Architect - Data Protection

    SHI - Austin, Texas
    ... engineers in support of sales teams  Engaging inself-study and independent work in lab facilities to ... , CISSP, CompTIA Security+, SANS GIAC, CEH, or equivalent preferred but notrequired  Technical ...
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