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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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the Texas Unified Licensure Information Portal (TULIP). (10%) EJF 4: Customer Service: Interprets and ... public. Provides oral and written customer service, answers program rule and policy questions, and
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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achieve its goals of delivering best in class customer service to clients and stakeholders; strengthening program oversight, integrity, and accuracy; seeking innovative ways to streamline and improve service
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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required. Maintain a regular and predictable work schedule.Essential Job FunctionsAnswer HHS IT Customer Service Help Desk phone line between the hours of 7:00am - 7:00pm, Monday thru Friday and troubleshoot
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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stakeholders to provide excellent customer service. This position performs highly advanced and executive-level ... , commitment, innovation, and excellence. AES strives to achieve its goals of delivering best in class customer
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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hoc reports to comply with HHS, SSA and Internal Revenue Service reporting requirements.Provides ... prepare estimates of expenditures, staffing and workload data. Establishes standards for customer-focused
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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(COOP) activation. (5%)Provides customer service excellence in alignment with the PCS Customer Service Principles. Actively demonstrates the eight core pillars of customer service: be responsive; set clear and
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other ... related to end user needs and accurately document in IT Service Management (ITSM) Remedy. Perform security
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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satisfy customer needs. Develops and oversees Service Delivery Plans. Works with other members of the IT ... the triaging of tickets, systems analysis and ensuring timely completion and resolution of all service
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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Partner Program is not only a qualifying organization for the Service Loan Forgiveness Program{target="blank"}, which forgives the
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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/accuracy are met. Establishes standards for customer-focused communications and coordination within areas
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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Job/Position DescriptionIAM Business Analyst works under the general supervision of the IAM Manager
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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and customer requirements. The person in this role will be able to draft and maintain standard ... design for interfaces with various external agencies and service providers. Implements specialized
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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develop and implement effective customer service systems.Initial Screening CriteriaGraduated fr https ... state laws and regulations anddepartment rules and policy as they apply to service delivery. Program
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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Job/Position DescriptionProgram Specialist II serves as a team member in support of the various func
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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, and reports.and#149; Ability to respond to staff inquiries and resolve customer service issues ... call environment.and#149; Experience providing customer service.and#149; Experience maintaining data in
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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journey mapping or other techniques used to support customer service driven business practice and service ... %)and#149;Plan, schedule, and facilitate meetings, workgroups, and workshops (including customer journey
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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data request, construct performance measures, or implement visualizations to monitor various service ... reports for large and complex agency programs.10% Customer Focus and Communication: The analyst engages
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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Specialty Care Systems (HSCS) unit of Information Technology (IT) department for Health and Human Service ... customer staff and problem solving to keep applications and systems operational. Oversees correction of
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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. Ability to develop and implement effective customer service systems.Initial Screening CriteriaGraduation ... laws and regulations and department rules and policy as they apply to service delivery; program
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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, plans, and schedules meetings associated with customer-related service request responses, business ... of the systems development life cycle. Coordinates with program areas to provide excellent customer
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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delivering best-in-class customer service to clients and stakeholders. Our staff are well organized, able to ... our team! ES Clerk II Provides a variety of clerical support services in a service delivery office
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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customer-focused communication and coordination within areas of responsibility and with all internal and ... service providers in psychology which the Commissioner Of Social Security deems appropriate; ANDand#149
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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sequences, examining test results, debugging detected errors, etc. Performs customer service, coordination
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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and database systems. Ability to communicate clearly and in a manner that promotes good customer service to include providing technical assistance or directing inquiries to the right source. Skill in the
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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initiative and independent judgement and provides excellent customer service to all consumersEssential Job
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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large, complex, IT contracts. Provides quality customer service to external and internal customers by
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other ... related to end user needs and accurately document in IT Service Management (ITSM) Remedy. Perform security
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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, schedule, and quality of the solution as well as project delivery. Customer satisfaction is a key outcome
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HEALTH AND HUMAN SERVICES COMMISSION
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AUSTIN, Texas
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Job/Position DescriptionProvides facility support and customer service for staff in Region 00 ... maintenance and operating condition. of vehicles Performs work to address routine service requests such as
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