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Adobe Inc Technical Account Manager (multiple openings) Austin, Texas

Build, develop, and

maintain

one-on-one relationships with strategic accounts. Duties

include:

Produce and deliver technical services specifically crafted to

maintain

operational health. Coordinate customer technical issues independently. Guide customer through complex environment changes. Engage in discussions with multiple personas including developers, analysts, and management

regarding

tasks, project cases, standard methodologies, and prioritization. Participate in project-based, consultant-led architectural and design discussions to ensure solutions are

optimal

for customers. Work on delivery of pro-active and preventative deliverables and best practices.

May allow for partial telecommuting.

Requirements:

Employer will accept a

Mas

ter's degree in Information Systems

, B

usiness Analytics, or a related field.

Position requires experience in the following: (1) Adobe Analytics, Adobe Target, and other Adobe DX solutions; (2) Information gathering, data analysis, or programming languages such as SQL, HTML, and JavaScript; (3) Troubleshooting technical issues using Java, Adobe debugger, and network analysis; (4) Project management methodologies; and (5) Understanding of enterprise software project life-cycle phases, including design, implementation, testing, and release management.

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