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ManpowerGroup Support Engineer III in Austin, Texas

Our client, a leading technology company, is seeking a Support Engineer III to join their team. As a Support Engineer III, you will be part of the Security Issues Management team supporting scalable security solutions. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset, which will align successfully in the organization.

Job Title: Support Engineer III

Location: Austin, TX or Seattle, WA – Hybrid (3 days a week)

Pay Range: $28 - $30 per hour

What’s the Job?

  • Act as the first point-of-contact for builders to address issues with security tools

  • Develop and maintain application security metrics and customer-facing documentation

  • Troubleshoot infrastructure issues and determine root cause

  • Support internally developed analysis tools

  • Manage support tickets, with 80% being standard and 20% requiring more advanced troubleshooting

What’s Needed?

  • Minimum of 2 years of technical support or software development experience

  • Bachelor's degree in Computer Science or equivalent

  • Experience scripting in modern programming languages (Java and Python)

  • Proficiency with REST API web services, XML, and JSON

  • Experience troubleshooting and debugging technical systems

What’s in it for me?

  • Medical/Dental/Vision Insurance

  • 401k Savings Program

  • Competitive pay rate

  • Hybrid work schedule

  • Potential for conversion to a permanent position

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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