Staff Site Reliability Engineer, Kubernetes ASE

Austin,Texas,United States

Software and Services

Join the Apple Service Engineering team as a Site Reliability Engineer and be part of something extraordinary. At Apple, your ideas have the power to shape the future of our products, services, and customer experiences. Bring your passion and dedication, and watch your vision become reality. As an SRE, you'll play a pivotal role in supporting and scaling cloud services for thousands of development and operations engineers. Our services demand uncompromising scalability, high availability, and seamless performance. This is a hands-on position where you'll establish SRE practices for our private/public cloud service, accelerating our ability to deliver thousands of applications reliably and consistently. If you're driven by designing, engineering, and running systems that make a real difference for our customers, Apple is the perfect place for you.

Description

We're searching for a driven Site Reliability Engineer (SRE) to join our innovative team. As an SRE, you'll be a cornerstone of our production software, ensuring our systems are uncompromisingly reliable, secure, and scalable. Your expertise will be vital in maintaining constant uptime, seamless scalability, and a thriving environment for new applications and services. The ideal candidate is a highly motivated self-starter with a passion for excellence, quality, and meticulous attention to detail. This role goes beyond traditional SRE work. You'll not only keep our systems running smoothly but also collaborate closely with developers and architects. Together, you'll design and implement solutions for improved stability, security,and scalability.

Minimum Qualifications

• Kubernetes Expertise: Deep understanding of Kubernetes architecture, components, and best practices. Proficiency in managing Kubernetes clusters, deploying applications, and automating workflows using tools like Helm and Kustomize.

• Cloud Platforms: Experience with major public cloud providers and their cloud-native services. Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible.

• SRE Principles: Adherence to SRE principles, including monitoring, alerting, error budgets, fault analysis, and automation. Strong focus on reliability, availability, and performance.

• Telemetry and Observability: Expertise in implementing and coordinating telemetry using tools like Splunk, Grafana, and Prometheus. Ability to analyze and troubleshoot complex system issues.

• Programming: Proficiency in GoLang for developing automation scripts, tools, and custom applications.

• Collaboration: Excellent interpersonal and communication skills. Ability to work effectively in cross-functional teams and foster a collaborative environment.

• BS or MS in Computer Science or equivalent proven experience

Key Qualifications

Preferred Qualifications

• Production & Non-Production Environments: Operate, monitor, and prioritize tasks across all production and non-production environments, demonstrating strong operational focus.

• Innovative Problem Solver: Design, build, and implement innovative software solutions to address existing challenges and proactively anticipate future needs.

• Documentation & Collaboration: Create clear alert handling procedures and runbooks, ensuring knowledge transfer and collaboration within and between SRE teams.

• Automation Champion: Automate service deployment and orchestration in the cloud environment, as well as other routine processes, to streamline operations.

• Resilience & Growth: Actively participate in capability planning, scale testing, and disaster recovery exercises, ensuring our systems remain resilient.

• Team Player: Foster strong relationships and provide support to partner teams like engineering, QA, and program management.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

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