Develop, maintain, and enhance current custom legacy software systems, Python / Django, Oracle, and SQL systems used by UHD staff and customers. Develop new applications on modern platforms based on business needs with a focus on customer requests. Develop, maintain, and enhance systems integrations between current and future UHD systems. Systems include but are not limited to CS Gold, Micros, CCURE, StarRez, Mainframe, and Workday. Utilize available emerging technologies. Prioritize automation of processes over manual interactions wherever possible. Manage tickets that have been submitted in the Ticket system and proactively research, problem-solve, and reply to customers in a timely manner. Work with team members and leadership to identify areas of potential improvement. Stay current on campus technology changes to include formal and informal training and participation with campus groups focusing on technology. Collaborate and knowledge-share with other developers/analysts in system design principles. Assist with training users on new and updated software, including reporting on new features and enhancements. Update documentation according to new functionality. Participate in all relevant UHD meetings, events, classes, and training. Interact with other IT and business areas on campus as needed. Perform special projects, tasks, and other duties as assigned.