Description:

The Role

As the Apartment Maintenance Technician, you will ensure that all vacated apartments in the Sienna residences are thoroughly restored to "make ready" status and diagnose problems and make repairs in areas such as dry walling, painting, electrical, plumbing, pool, carpentry, and appliance repair. There is a great amount of interaction with customers, residents, and guests, therefore maintaining a high level of customer service is imperative to the success of this position.

Responsibilities include but are not limited to the following:

• Prepares vacant apartments to ensure the timely turn of all vacant apartment to market ready condition that meet the Company’s standards.

• Completes service requests from residents in a timely manner by demonstrating customer services skills while treating residents and others with respect.

• Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist.

• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.

• Maintain shop inventory and organization.

Sienna at the Thompson

Located at the intersection of 5th and Brazos Streets in Austin, Sienna at the Thompson puts its residents squarely in the heart of downtown Austin and its many eclectic attractions. Rising 32 stories above the city, Sienna a 314-unit, luxury, high-rise apartment building located at 5th and Brazos in the heart of downtown Austin. This mixed-use project also features the Thompson and Tommie hotel brands and over 12,000 square feet of retail space.

The Hotels​

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts by Land & Sea Department which are also open to the public, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. ​

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. ​

Both hotels are anchored on the ground floor by The Diner Bar The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower – Siena – and 10,000 square feet of retail space. ​

The Benefits & Perks​

We have you covered with an awesome rewards package! Health and welfare plans, 401(k) plan, College Saving Plan, Tuition Reimbursement, or Employee Stock Purchase Plan. Paid time off including vacation, holidays, and sick leave, discounted and complimentary rooms at Hyatt locations across the globe, free meals during shifts, and many more!

Qualifications:

• Minimum 1-year previous experience in multifamily maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (preferred)

• Applicable certifications including but not limited to EPA, HVAC I & II A plus

• High school diploma or equivalent required.

• Self-starter and able to multi-task.

• Must be able to follow instructions.

• An understanding of authentic hospitality and care and customer-focused mentality.

• Excellent communication skills

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Ability to stand for long periods.

Primary Location: US-TX-Austin

Organization: Thompson Austin - 5th and Brazos

Pay Basis: Hourly

Job Level: Full-time

Job: Engineering/Facility Maintenance

Req ID: AUS008437

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.