Provides 1:1 instructional, professional development, and technical service and support to OnRamps Instructors to ensure fidelity of implementation, teacher growth, retention, and satisfaction in the OnRamps four pillars. Uses standardized service and supports strategies including instructor resource environment, provides just-in-time support as needed.Develops and implements annual professional learning institutes during Summer, Fall, and Spring for Onramps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps four pillars.Uses standardized relationship building strategies to cultivate and lead a facilitated network of Onramps Instructors within the assigned course subject-area through yearlong, ongoing professional development activities by maintaining weekly Newsletters, monthly virtual conferences, and virtual or in-person site visits as needed.Develops and oversees the systems to monitoring curriculum implementation to ensure fidelity to the pillar of college-aligned content. Provides feedback to students as needed, including using data to observe student engagment and processing instances of academic integrity.Ensures the grading mechanism approved by the Instructor of Record is executed with fidelity, including grading and/or supervising grading of college credit assignments, calibration, quality assurance protocols, and other intensive assessment activities.Utilizes data that illuminates student learning and engagement which could include course engagement, college submissions, and learning outcomes. Employs a data driven decision process that guides professional learning, instructor and student support, enhancement proposals, and daily workflows.Communicates and collaborates effectively with internal and external stakeholders to align work and collectively serve the OnRamps mission. Modes include online, telephone, and in-person communication. Provides exceptional customer service, technical support, and a willingness to solve problems with professionalism, positivity, tact and decorum.Supports and engages in designated special projects as assigned that support the mission and strategic direction of OnRamps as an organization.