The Cloud Infrastructure and Platform team is seeking an experienced Senior Cloud Infrastructure Program Manager to drive multi-functional and cloud backend engineering programs. Come be part of a team where we make all the extraordinary things happen. You will play a pivotal role in ensuring the effective planning, execution, and delivery of critical projects. Our goal is to deliver high-quality experiences through data-driven improvement programs, timely and with outstanding results.

What You'll Do

• Project Governance: Implement and drive PMO program management standards, including project governance policies and procedures, to ensure consistent practices across technical and strategic programs.

• Build: Program plans with well-managed dependencies and internal partner alignment in shared tools (JIRA, Confluence, etc) and lead all aspects of resource distribution for staffing, budgeting, and scheduling to boost efficiency.

• Risk Management: Identify, assess, and mitigate project risks, ensuring active management of risks throughout and issue resolution.

• Partner Collaboration: Establish effective communication channels with partners, ensuring clarity and alignment throughout the project lifecycle.

• Continuous Improvement: Drive continuous improvement initiatives within the PMO, finding opportunities to improve the processes and tools used in project management. Adhere to metrics and governance for process and drive process improvements.

• Performance Metrics: Develop and maintain key performance indicators to measure and report on program and portfolio performance, making data-driven decisions.

• Alignment: Collaborate with engineering and program leaders to align project priorities and develop positive relationships with multi-functional teams to achieve business goals.

• Executive: Prepare program status reports and executive briefings for various partner groups

• Lead: Lead and Manage Project Managers and Scrum Leaders and advocate Agile principles to promote organizational agility and cultural change.

Who You Are

Minimum Qualifications:

• 9+ years of experience as a Technical Project or Program Manager or similar related job profile (Release Train Engineer)

• 5+ years' experience working with project planning tools (Jira, Confluence or SharePoint)

• 5+ years' experience leading infrastructure or related projects

• PMP Certification is required

Preferred Qualifications

• 3+ years facilitating meetings and speaking in front of groups

• Experience with cloud and on-prem network infrastructure

• Excellent analytical skills; you digest sophisticated information, can distill it, and make recommendations and proposals.

• Ability to adapt to shifting priorities and timelines

• Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations

• Self-starting, self-motivated, self-directed, and self-sufficient

• Openness to new insights and willingness to innovate

• Comfort managing budgets

• Experience within or partnering with Support organizations

• Strong understanding of software development processes and Agile methodologies

• Agile certifications preferred (CSM, RTE, etc)

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.