Product Manager, Retail Employee Performance

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology Product Team is responsible for the systems that Apple customers interact with and employees engage to create the Apple experiences in our retail stores! As a Product Manager on our team, you’ll be a part of diverse, and supportive team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world.

Description

This role will lead technology and experience development for team member performance programs. You will partner with Engineering, Human Resources, Operations, and Marketing teams to deliver technology solutions that enhance the team member experience and optimize business processes in our stores. - Design solutions for large cross-functional performance initiatives, ensuring seamless user experiences in our stores. - Represent business and technology interests throughout the design, development, and deployment of new systems. - Analyze retail trends and external market research to inform future strategies, creating simple and scalable solutions for all stores. - Coordinate funding, release schedules, issue resolution, resource alignment, and quality standards. - Develop product roadmaps for systems supporting various business operations. - Provide clear requirements for engineering and UI design teams to build new software.

Minimum Qualifications

• 7+ years of Product Management experience with a retail, workforce management, consulting or SaaS company.

• Experience delivering global enterprise-level employee and consumer-facing mobile and web applications.

• Up to 20% travel (domestic and international)

Key Qualifications

Preferred Qualifications

• Foundational understanding of performance and behavior focused solutions including dashboards, recognition engines, and coaching.

• Proficiency in Agile methodologies and familiarity with JIRA/Confluence for documenting business requirements.

• Expertise in writing business requirements and collaborating with engineering and design teams to reduce technical debt and migrate to new architectures.

• Strong ability to clarify business problems, identify process/user experience improvements, and represent business interests in solution development.

• Experience planning and leading software release cycles, prioritizing features, coordinating user testing, and managing communication with partners.

• Demonstrates Apple’s values of inclusion and diversity in daily activities.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

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