Manage and maintain timely processing of membership and annual fund gifts in museums Customer Relationship Management (CRM) database and the Universitys database. Responsible for all aspects of gift processing, from notification/arrival to the final deposit.Reconcile and verify membership and annual fund gifts on a regular basis with UT Development and the Blanton Business Office, including analyzing weekly reports and correcting any errors.Prepare gift correspondence and benefit fulfillment for members, including composing on-brand acknowledgement letters with appropriate benefits.Provide high-level customer service to members, donors, and patrons in-person and via telephone and e-mail.Work at the Check-In Desk in a front-line visitor services position to sell admission tickets and memberships on-site, including generating proactive sales efforts, providing basic museum information, and assisting in resolution of visitor and member complaints.Maintain accountability in both daily sales and gift processing to securely process and reconcile cash, check, and credit card transactions in a fast-paced environment without compromising accuracy or credibility.Coordinate the training of frontline staff on current membership offers, and maintain an open dialogue between the frontline staff and the membership office.Maintenance of records and procedures, including membership procedure manuals for gift processing and on-site sales, CRM data entry, gift entry, and biographical updates.Perform other related duties as requested to support departmental priorities, logistics, and special projects.