Job Information
Intertek Learning Consultant (Bilingual in Portuguese) in Austin, Texas
Position: Learning Consultant, Implementation & Learning Team Location: Austin, Texas Who we are and what we do?
Intertek Alchemy (alchemysystems.com) provides a complete training, reinforcement, and compliance solution that assures manufacturing workforces have the right knowledge and confidence to perform their job correctly and efficiently. Alchemy partners with companies of all sizes to consistently engage their workforces and build a strong culture of safety and quality. More than 3,000,000 workers at 50,000 locations use Alchemy's integrated programs.
What are we looking for?
A strong, customer-focused Learning Consultant to work with both external and internal clients. The Learning Team is responsible for approximately $460,000K in training revenue each year. You will also work in partnership with the Learning Team to observe client needs and create training content.
In this critical role, you will help the Learning Team set up new and existing customers for success with the Alchemy solution by providing onsite and virtual product training.
What you’ll do:
Travel to client locations, as well as host online sessions to deliver Alchemy product training while demonstrating expertise in these core teaching skills:
Managing the classroom
Creating / delivering digestible content
Critical thinking and problem solving
Application of adult learning principles
Flexibility and adaptability to the audience knowledge and learning needs
Submit training trip reports highlighting key observations during onsite visits with clients
Promptly and professionally respond to calls and emails from clients
Work with LC team to maintain customer facing training help documentation , team presentation decks, emails, and team training processes:
Co-create content outlines, storyboards, A/V scripts, audio recordings, classroom course material, facilitator guides, and supporting resource documents
Help maintain existing and identify new Standard Operating Processes
Perform needs assessment of client training day and provide timely feedback to team leadership
Practice sound judgement and decision-making skills when working with customers, team members, and other departments
Work as part of a team to accomplish tasks
Demonstrate learning agility and critical thinking skills
Minimum Qualifications:
Minimum Requirements
Advanced proficiency with Microsoft Office product suite
Project management applied to development and delivery of instruction
Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
Ability to travel 75%
Must be bilingual and speak fluent Portuguese
Valid Passport
Minimum Experience Requirements
A minimum of 3+ years training experience (in-person and virtual classroom)
Project and time management skills in the learning and development space
One-two years of instructional design experience including development of learning activities, job aids, and other learning materials
Proven working knowledge of adult learning theories
Formidable written and verbal communication skills
Professionalism, time management
Travel experience (domestic and international)
Location Requirement
Based in Austin, TX
Education Requirements
Bachelors Degree
Language
Bilingual – must speak fluent English & Portuguese
Other preferred languages - Spanish, German
Specialized Skills for the Role
Project Management
Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
Able to synthesize, extract, and summarize information
Experience and practical use with LMS technologies
Experience with LMS and e-learning authoring tools and software such as Camtasia or Captivate
Technical writing
Problem Solving
Ability to build and maintain strong relationships
Decision making
Presentation/training experience, Bilingual, instructional technology, knowledge of Food Manufacturing, experience with Alchemy, technical writing
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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