[Role Information:]{arial",sans-serif"=""}

• Job Title: Field Service Technician I
• Work Location: Travel to customer sites, Remote
• Employment Type: Full-time
• Employment Status:Non-exempt, Salaried

Alignment with Corporate

Values:

[All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforths Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.]{arial",sans-serif"=""}

• Learn more about Cutsforth here: Cutsforth.com/About
• Read our Mission and Values here: Cutsforth.com/Values

[Compensation:]{arial",sans-serif"=""}

• $74,077 to $86,408 annually

Role

Overview:

[Assists Field Service Lead Technician on jobs supporting Cutsforths brand, value, and reputation through on-site service.

[Key Responsibilities:]{arial",sans-serif"=""}]{arial",sans-serif"=""}

[Support Field Service Job Execution: ]{arial",sans-serif"=""}

• Support the Lead Tech and associated FS team and perform installation of products and execution of services according to the job scope related to generator related systems at customer sites including power plants or other heavy industrial sites.
• Ensure work is done completely, in a timely and workman like manner according to industry best practices and company processes and standards.
• Use all available resources including Peers, Engineering Support, Instruction Manuals, and management to proactively identify, follow up, escalate, and resolve any issues encountered on site.
• Be ready and available as needed for responsive deployment to customer sites as requested by management including air travel. This includes on call 365 days a year to support our customers/industry.
• Prioritize and execute all assigned work following best practices, including job assignments, travel arrangements, and all job-related documentation in the ERP system.
• Perform work on electrically energized equipment including inspections, equipment service, and Cutsforths Online Truing process.
• Evaluate, troubleshoot, and solve problems related to generator systems including exciters, collector rings, brush rigging, shaft grounding equipment, monitoring systems including software and components, and Cutsforth products.
• Perform well with high degree of patience and professionalism during common occurring delays, schedules changes and alterations to scope of work.
• Maintain necessary personal access status including but not limited to a TWIC card, passport, routine drug tests, required safety training, etc.
• Perform work on electrically energized equipment including inspections, equipment service, and Cutsforths Online Truing process.

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