Job Information
Omni Hotels Supervisor | Foothills Grille in Austin, Texas
Location
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking aSupervisor | Foothills Grill for the beautiful new Barton Creek Country Club!
We are proud to announce that we ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022
To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with food and beverage standards and company policies and procedures.
Responsibilities
Have full knowledge of all menus and beverage menus
Have full knowledge of responsible alcohol service
Proper setup and breakdown of area and service station
Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
Multi-task several guests and duties at once, maintaining the highest levels of service
Take food and beverage orders from guests
Enter in orders to the computer ensuring accuracy and timeliness
Manage walk-up and seated guests appropriately
Prepare beverages for servers from printed tickets
Follow service standards and best practices at all times
Demonstrate excellent teamwork with internal associates
Responsible for assigned shift, assisting in overall management
Demonstrate excellent teamwork with associates
Must have excellent math skills
Demonstrate full working knowledge of POS system
Maintain a clean and safe work environment
Be pleasant, smile, and greet all guests, using guest names when obtained
Assist in overall supervision of the department
Check staff punctuality
Must have sense of urgency throughout entire shift
Handle guest comments and complaints
Stay on the floor during operating hours
Communicate with guests and receive feedback
Observe, teach, and correct associates' service
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
Perform any other duties assigned by Management/Chef
Complete daily requisitons from purchasing
Complete monthly beverage inventory
Assist in scheduling as needed
Coordinate to ensure compliance in all property and corporate food and beverage initiatives
Qualifications
Previous Supervisor experience highly preferred
Must have bartending experience
Must be knowledgeable of wines, beer and liquor
Must have state issued Manager/Supervisor's Food Handler's Certification
Able to stand for extended periods of time
Able to work long hours/shifts
Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
Able to walk, sit, stand, squat, reach, and lean in the course of daily business
Able to carry and balance oval and cocktail trays
Able to push purchasing carts for a distance.
Must have TIPS certification.
Must have ServSafe Food Handlers Certification
Must be able to work a flexible schedule to include nights, weekends and holidays.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-TX-Austin
Posted Date1 month ago(4/1/2024 11:49 AM)
Requisition ID 2024-107731
of Openings 1
Category (Portal Searching) Food & Beverage