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Omni Hotels Supervisor | Foothills Grille in Austin, Texas

Location

Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking aSupervisor | Foothills Grill for the beautiful new Barton Creek Country Club!

We are proud to announce that we ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022

To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with food and beverage standards and company policies and procedures.

Responsibilities

  • Have full knowledge of all menus and beverage menus

  • Have full knowledge of responsible alcohol service

  • Proper setup and breakdown of area and service station

  • Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone

  • Multi-task several guests and duties at once, maintaining the highest levels of service

  • Take food and beverage orders from guests

  • Enter in orders to the computer ensuring accuracy and timeliness

  • Manage walk-up and seated guests appropriately

  • Prepare beverages for servers from printed tickets

  • Follow service standards and best practices at all times

  • Demonstrate excellent teamwork with internal associates

  • Responsible for assigned shift, assisting in overall management

  • Demonstrate excellent teamwork with associates

  • Must have excellent math skills

  • Demonstrate full working knowledge of POS system

  • Maintain a clean and safe work environment

  • Be pleasant, smile, and greet all guests, using guest names when obtained

  • Assist in overall supervision of the department

  • Check staff punctuality

  • Must have sense of urgency throughout entire shift

  • Handle guest comments and complaints

  • Stay on the floor during operating hours

  • Communicate with guests and receive feedback

  • Observe, teach, and correct associates' service

  • Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS

  • Perform any other duties assigned by Management/Chef

  • Complete daily requisitons from purchasing

  • Complete monthly beverage inventory

  • Assist in scheduling as needed

  • Coordinate to ensure compliance in all property and corporate food and beverage initiatives

Qualifications

  • Previous Supervisor experience highly preferred

  • Must have bartending experience

  • Must be knowledgeable of wines, beer and liquor

  • Must have state issued Manager/Supervisor's Food Handler's Certification

  • Able to stand for extended periods of time

  • Able to work long hours/shifts

  • Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally

  • Able to walk, sit, stand, squat, reach, and lean in the course of daily business

  • Able to carry and balance oval and cocktail trays

  • Able to push purchasing carts for a distance.

  • Must have TIPS certification.

  • Must have ServSafe Food Handlers Certification

  • Must be able to work a flexible schedule to include nights, weekends and holidays.

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Job LocationsUS-TX-Austin

Posted Date1 month ago(4/1/2024 11:49 AM)

Requisition ID 2024-107731

of Openings 1

Category (Portal Searching) Food & Beverage

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