Fleet Planning Program Manager, Infrastructure Services

Austin,Texas,United States

Software and Services

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Infrastructure Services team is seeking a positive, dedicated and adaptable professional to join our diverse team. We are looking for candidates committed to help our customers understand and plan the future iterations of their fleet: physical and virtual infrastructure, and a range of infrastructure service offerings. Apple is looking for a collaborative, highly organized professional to drive a Fleet Planning Program supporting our customers and partners within the context of Infrastructure offerings, Infrastructure Services and Data Centers. The ideal candidate with bring their deep technical expertise to craft infrastructure solutions for a wide variety of internal customers.

Description

As Fleet Planning Program Manager, your role will be to help hundreds of customers who are owners of internal and external applications. Responsibilities: Work closely with the customers and deep dive into the current infrastructure stack. Plan and engage on how to best to help customers iterate on their stack, within the context of continuously evolving infrastructure services and solutions, while also being acutely aware of the risk factors and time sensitiveness of the infrastructure delivery, mapping it to the roadmap of services. Understand infrastructure services and offerings: Offerings can be from one or more groups that build the service. This also involves working with the owners of the services, understanding the features, limitations and roadmaps. Forecasting and planning: Aggregate the demand from our hundreds of customers and communicate these plans to key partners, executives and finance. Executive communications: Exceptionally good with numbers. We do executive communications, every number presented must be well researched, understood and the nuances of it explained in executive reviews as leaders deep dive into the fleet. Collaboration and effective solutions: Think and engage in abstract (a vision), breaks it down into a concrete plan, works autonomously and drives the plan to perfection. Collaborate with customers as needed, influence others to take quick decisions on effective solutions.

Minimum Qualifications

• 8+ year of experience in delivering infrastructure services or related technical domain

• BS or equivalent experience in Computer Science, Computer Engineering, or similar technical field

Key Qualifications

Preferred Qualifications

• 10 - 15 years in engineering roles (Linux, Database, Storage, Network, SRE) working with technical and business team to understands data center infrastructure from every perspective.

• Solid background of both On-Prem Datacenter and Private Cloud Infrastructure

• Understands the engineering and delivery of physical infrastructure such as bare-metal, storage, networking, space and power as well as virtual infrastructure like virtual instances, cloud, elastic storage, database as a service

• Understands and articulates multi-dimensional facts suited to the audience

• Data analysis using a variety of tools such as Excel, bash, cli, sql, api, code

• Can write code to develop new tools or plumb multiple disparate systems.

• Takes ownership and is tenacious.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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