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UNIVERSITY OF TEXAS AT AUSTIN Fan Services Assistant in Austin, Texas

Collaborate closely with the Manager of Game Operations and Fan Services to execute Fan Services and various Texas Athletics operations, ensuring seamless event delivery and customer service.Engage actively in gameday tasks as assigned, such as operating University vehicles and transporting fans for Texas Athletics games/events, delivering information services (i.e. ticket trouble-shooting, wayfinding, lost and found), setting up and dismantling event components, coordinating event logistics, and facilitating fan interactions.Monitor and respond to activities on "Texas Fan First" social media channels, Fan Services' communication platforms, and post-event fan surveys to gather feedback and make improvements.Assist in the supervision of student workers and volunteers, ensuring their effective contribution to event activities.Perform related functions as assigned.Consistently exemplify the core values and quality service standards of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Conference, or other governing body, including state and federal laws.Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Conference, or NCAA to IA ARMCS or IA HR.Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. In compliance with Title IX of the Education Amendments of 1972 and Texas Education Code Sec. 51.252, this position may be a Non-Confidential Employee as defined by University policies on Sex Discrimination, Sexual Harassment, Sexual Assault, Interpersonal Violence and Stalking. As a Non-Confidential Employee, individuals employed in this position will report incidents of such prohibited conduct to the Universitys Title IX Coordinator or Deputy Title IX Coordinator as required by applicable law or University policy. An employee who does not report an incident or who makes a false report is subject to termination and may be charged with a criminal offense (Class A or Class B misdemeanor). For more information about employee responsibilities under Title IX, including information about confidential employee reporting exceptions, please visit the Title IX website at http://titleix.utexas.edu.

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