Provide direct bilingual client services which include mental health assessment, treatment planning, individual and group counseling. Establish and maintain professional relationships with clients with focus on problem-solving. Utilize professional knowledge and skills to mutually involve client in definition of the problem, goal formulation, and problem resolution. Mutually assess with client most appropriate treatment setting and refer to community providers, UT resource.Consultation with, training of, and assistance to campus leaders seeking to manage distressed or disruptive employees, enhance the work environment, and improve employee job performance incorporating an understanding of the organization, savvy about politics and applicable HR policies. Areas of consultation include but are not limited to: workforce reduction planning, change management, work-life balance initiatives, threat assessment and fitness for duty.Provide bilingual presentations to enhance mental health, wellness and workplace productivity such as stress management, responding to crisis situations, dealing with difficult customers, and suicide prevention. Assess the needs of the community to identify and develop new training when appropriate. Promote EAP services to the campus-community through outreach.Provide crisis management services through assessment of individuals in crisis and collaborate with other threat assessment professionals to determine appropriate interventions. Provide guidance to managers in response to impaired and unsafe employees through the fitness for Duty process. Provide outreach and services to workgroups impacted by crisis or trauma.Participate in professional, administrative activities such as medical record keeping, policy and legal adherence, participation in staff meetings, and representation of EAP in relevant campus meetings.Participate in organizational planning. Incorporate client and organizational feedback and alignment with leadership and the mission of HROther related duties as assigned