CDW Cross Domain Distinguished Field Solution Architect in Austin, Texas
The Cross Domain Distinguished Field Solution Architect (FSA) role focuses on pre-sales and post-sales solution design/technologies related to CSfC and Cross Domain Access. This role requires working on projects related (but not limited) to NSA’s Commercial Solutions for Classified Capability Packages, Multiple Independent Levels of Security (MILS) architectures, and virtualization (server/desktop) in support of customer focused Cross Domain requirements. The position is Federally focused and the engineer will need to operate within a Department of Defense/Classified environment
The Cross Domain Distinguished FSA develops and maintains strategic relationships with Sales Management of the teams they support and is seen as the go-to person for multiple solutions/technologies; is on the forefront of new and emerging solutions and implications for CDW offerings and services.
The Cross Domain Distinguished FSA is responsible for driving a variety of initiatives and projects, coaches and/or mentors others FSAs; and strategically works with sales, partners and customers to uncover and increase emerging business opportunities.
The Cross Domain Distinguished FSA is an industry recognized thought leader that has mastered multiple Cross Domain solutions/technologies. Provides insight and expertise on new and emerging solutions to best position CDW's approach, preparation, and delivery of new and emerging solutions.
Key Areas of Responsibility
Responsible for designing, configuring, maintaining, and troubleshooting Cross Domain architectures.
Performs a technical leadership role which includes the design, planning, and configuration of projects focused around various Cross Domain technologies.
Conduct throughput analysis, problem solving, and infrastructure planning
Design, Installation and configuration of various CSfC capability packages
Servers as a subject matter expert for CSfC capability packages and architectural components (VPN gateways, Certificate Authority servers, IPS appliances, etc)
Demonstrates strong knowledge of VPN solutions to include Site-to-Site, Multi-site, and client based VPN.
Design network architectures and configures systems to meet requirements of the customer’s environment
Determines and defines services that complement and/or round out proposed hardware and software engagements; estimates required engineering effort.
Develops training materials for team members to use with CDW audiences.
Promotes a culture of knowledge sharing and collaboration by organizing knowledge bases, contributing regularly, and encouraging team members to contribute.
Coaches and mentors team members to improve their technical, consulting, and sales skills.
Conducts technical assessment and expertise evaluations during the candidate selection process.
Follows up on implemented solutions and identifies new opportunities that complement the work that was completed.
Advises team members and sales prior to customer calls and/or sales strategy sessions.
Assists customer in understanding their equipment maintenance contracts, upgrade needs, and renewals; analyses the most cost-effective approach for the customer (e.g., renew the contract or purchase new equipment and contract.)
Guides (compares and contrast) customers in their decision making within all tiers of CDW technologies (e.g., Cisco vs. McAfee/Juniper) as well as with external competing technologies/solutions (e.g. Dell vs. NetApp/EMC).
Initiates new event ideas; collaborates with Partners and Sales to design events that can be replicated by other FSAs; secures funding to support CDW customer events.
Presents technical topics at technology showcase events, such as key-notes at national industry or technology conferences and/or participates on Partner Technical Advisory Boards.
Develops assessments improvements and demos for FSAs to use as sales tools, identifies new ideas for cross-sell opportunities, teaches FSAs in Sales on how to use these tools.
Collaborates with Partners, Inside Solution Architects (ISA), and Account Executives (AE) to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results.
Operates in a regular cadence with multiple partners to educate, plan, and execute on joint strategies in collaboration with multiple stakeholders (ISA, AE, Sales Managers, Field Sales); understands partner alignment in geography and leads customer opportunity mapping exercises; coordinates on-site partner visits.
Shares best practices and effective territory planning approaches with peers to leverage successful approaches across the team.
Shares best practices and tactics for enhancing profitability and closing deals.
Regularly creates forward-thinking thought leadership deliverables (e.g., external monthly blog posts, internal technical strategy documents); provides insight into emerging technical trends affecting CDW’s portfolio; regularly contributes to major industry publications and/or speaks at national conferences
Manages competing priorities and sets expectations with sales and other stakeholders through proactive communication, planning, and potential for return on investment.
Leads the development of Bills of Materials, Statements of Work, RPFs, RFIs, and proposal content for cross-technology solutions with high levels of accuracy and quality.
Maintains pre-sales pipeline data, develops plans, and takes actions to move opportunities to closure. The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.
Bachelor degree in business, computer science, a related technical degree or equivalent experience
10 years of Federal and/or DoD experience
DoD/OPM Secret Clearance/ Sensitive Compartmented Information (TS/SCI)
CCNP Route/Switch certification
VMware Certified Associate (VCA)
VMware Certified Professional – Data Center Virtualization (VCP5-DCV)
Microsoft Certified Solutions Expert (MCSE) Certification
DoD 8570 level II IAT CertificationOther Requirements
Stay up to date on products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature, seminars, and online training
Experience with implementing Defense Information Systems Agency (DISA) Secure Technical Implementation Guidelines (STIGs) within a Department of Defense environment.
Experience with remediating identified Information Assurance Vulnerability Alerts (IAVAs) within DoD systems
DoD 8570 level II IAT Certification
Experience with design and implementation related to CSfC and Cross Domain Solutions
Provide a high level of technical expertise related to the application of Cross Domain architectures
Experience with PKI certificate based VPN solutions
Familiarity with VMware or Citrix hypervisors for VDI
Willing to travel (50 - 70%)
Strong organizational skills.
Excellent attention to details.
Abilities to work independently and to manage time effectively.
Effective communication skills with an appreciation for the appropriate ways to interact with managers, coworkers, customers and vendors.Preferred Qualifications
Experience with hyperconverged compute/storage platforms
Cross Domain Distinguished Field Solution Architect