Job Information
AT&T Hotel & Conference Center Banquet Manager/Captain in Austin, Texas
Come join our F&B team as a full-time Banquet Manager (Captain)! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!
OVERVIEW OF RESPONSIBILITIES:
The Banquet Manager will be responsible to assist The Director of banquets in operations at the AT&T Hotel and Conference Center. They will help with Organization, Par Levels, Maintenance Reports, Manage events and daily meetings, Purchases of food and equipment that might be needed to run the department, as well as meet and assist clients.
QUALIFICATIONS
Assist Director of Banquets in the performance of duties
In the absence of Director of Banquets, coordinate, control, and organize staff and maintain standards of service.
Act as the client liaison with all the operational departments
Ensure that all meeting rooms are set up correctly based on set up sheets
Assign Pre/Post event duties
Design sequence of service based on type of meal
Monitor and maintain all banquet areas to be clean and hazard free at all times.
Schedule all Banquet and Conference Services Staff based on business and levels of productivity
Control payroll and maintain all necessary records.
Coordinate functions with Service Staff, ensure appropriate setup of functions.
Maintain constant interaction with all clients to ensure satisfaction.
Coordinate services required by Stewarding Department, Convention Services and Kitchen.
Maintain highest levels of quality performance by waiters at all time, consistent reinforcement and training to guarantee success.
Maintain presence on floor to ensure that functions flow smoothly and without incident.
Ensure all Banquet Checks are signed and posted timely and accurately
Perform other duties as required by manager.
Assignment of job duties to service staff
Fluent in English language skills, Spanish is a plus
Must be Friendly, Team-Player Service Oriented, and Lead by Example
Maintain Equipment Pars Throughout the day
Ensure pre-meals briefings are carried out for all events with team members
Must be Well Organized
Sees that guest’ satisfaction is achieved through effective supervision and delegation of responsibilities, checks on food quality and courteous performance of entire banquet staff
Insure meal periods or events are set up on time and to predetermined standards
Equipment Maintenance and proper Sanitation must be practiced
Insure all staff are following Platinum Service Standards during the service
Work closely with staff to maintain positive morale
MINIMUM REQUIREMENTS:
A minimum of 2 years’ experience as a banquet manager or Captain is expected
Associated degree in hospitality is preferred but not required
PHYSICAL REQUIREMENTS
Must be able to stand for extended periods of time.
Must be able to read, write, and speak in English.
Occasionally lifting or pushing up to 50 lbs.
Expected to maintain proper professional business attire appearance.
Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements.
TO BE CONSIDERED, APPLY DIRETLY ON OUR COMPASS CAREERS PAGE BY COPY/PASTE THIS LINK ON YOUR BROWSER : https://jobs.compassgroupcareers.com/job-invite/1303338/
The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
Paid Vacation Days (after 90 days of employment)
Annual Merit Increases
11 Paid Holidays (after 90 days of employment)
Ride the Bus for Free
Free Daily Shift Meals
Lockers & Locker Rooms with Showers
Discounted Monthly UT Garage Parking
Discount Gift Shop offerings
Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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