Job/Position DescriptionServes as Administration Unit Director/Vital Statistics Deputy Director, reporting to the State Registrar/Vital Statistics Section (VSS) Director.The Deputy Director supports the State Registrar and VSS by performing advanced managerial work and providing direction and guidance in vital statistics operations and strategic planning. Provides direction and oversight to, and supervises the work of, the VSS Administration Unit, which coordinates all communications, activities, and projects with HHS HR, Legal, IT, Contracts, Finance, and Texas Facilities Commission, to ensure VSS personnel have a safe and secure workplace; vital records are housed in secure conditions; and that buildings, supplies, and IT equipment are properly maintained to support vital events registration, issuance, and preservation activities.Work involves developing strategic plans, goals, and objectives; policies, procedures, and guidelines; plans, evaluations, and measurement tools to coordinate activities, track progress, and identify need for changes. Responsible for coordinating responses to escalated inquiries through the Governor's Office, DSHS Government Affairs, HHS Office of the Ombudsman, HHS Office of Inspector General, and law enforcement agencies. Essential Job Functions(40%) Directs Administration Unit within Vital Statistics Section, which consists of Staff Services Officers, Financial Analyst and Billings Coordinator, and Program Specialists in Security and Constituent Services, whose work is focused on staffing, facilities, supplies, contracts and financial management. Develops policies, procedures, and guidelines, and monitors compliance. Directs program activities, establishes goals and objectives, develops and implements program evaluations, and develops and reviews budgets in consultation with the State Registrar and partners in DSHS, HHS, and Texas Facilities Commission. Serves as point of contact to, and reviews results of, external audits, investigations, and inspections to provide direction and guidance. Ensures administrative issues and concerns with staffing, facilities, supplies, and IT equipment are addressed timely or proactively prevented, such that the statewide system of vital events registration, issuance, and preservation is not disrupted by administrative deficiencies.(35%) Develops procedures and guidelines, and implements and monitors compliance for responding to escalated constituent inquiries on vital statistics services. Liaises with DSHS Government Affairs, HHS Office of the Ombudsman, HHS Office of Inspector General, and law enforcement agencies. Escalates issues for State Registrar review.(10%) Develops plans, priorities, schedules, and strategies for the State Registrar to strengthen supply chain management and shipping and receiving operations, which are required for timely issuance of correct certified copies of vital records (e.g. security paper, printers, envelopes, shipping labels, mail pick up and delivery). Oversees implementation of approved plans with partners in DSHS, HHS, and Texas Facilities Commission.(10%) Manages and develops staff through review of performance data, consultation, training, and performance appraisal. Responsible for hiring and selection, assigning work, evaluating performance, recommending personnel disciplinary actions, and scheduling and approving leave.(5%) Performs related work as assigned. Other duties as assigned include, but are not limited to, actively participating and/or serving in a suppor https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=609116 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.