Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagners reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Assistant Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner in a manner that reflects the companys vision of working as One Professional Team. Pay Rate:$61,509.82 - $81,934.47 Annually Pay rate is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In conjunction with Branch manager, develop and manage department budget Implement and adhere the company safety culture and policy in current and new employees Maintain parts department expense accounts and audits, following correct procedures for expense accounts Evaluate and plan facilities needs for required equipment, recommend changes to branch manager Manage new, exchange and reman parts inventory for accuracy, and provides necessary reports Ensures that exchange and core returns parts business meets or exceeds CATs standards and dealership goals Maintains and executes CPS / 6S methodology in the parts and warehouse areas Works closely with manager in policy matters as pertains to the parts operations Ensures the best freight accommodations for customers in alignment with company objectives Development of personnel to maintain or achieve customer loyalty Establishes and maintains close relationships with field and office personnel of Caterpillar Inc. Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information Manages customer communications, and resolving customer complaints and concerns Assists customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts Other duties as assigned by manager Supervisory Responsibilities: Direct reports: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator Parts, & CAT Care C Monitor the Parts departments productivity, performance and facilitating opportunities for increasing productivity and efficiency Manage daily operations and staff, ensuring projects are completed and customer needs are met Conducts hiring for the parts division and provides proper training for individuals Assess, improve, and schedule training for all employees to ensure success of employee safety, skill set, and product knowledge Ensures that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible Assist the Branch Manager with employment actions, including discipline and termination of employees in accordance with company policies Manages employee schedules, ensuring weekend, holiday, and emergency work schedules are adjusted to meet customer needs Provides performance feedback, conducts annual performance reviews, and makes recommendations on status and/or salary adjustments Required Education and Experience: High School Diploma or GED College coursework in Business or related field or equivalent combination of education and experience 2+ years in a warehouse position 2+ years supervisory/management experience 5+ years administrative/clerical experience 5+ years customer service experience 3-5 years sales experience Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Heavy work that includes lifting and/or moving objects up to 94 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Intermediate knowledge of Microsoft PowerPoint Intermediate knowledge of DBS Advanced knowledge of Microsoft Outlook and Excel Work Environment: