Administrative Office Support Professional II

Augusta, ME 04330, USA

Req #934

Thursday, June 20, 2024

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Administrative Office Support Professional II in Augusta, ME

Description:Provide clerical and administrative support to the licensing unit to help meet production and processing needs. Support in organization of workflows to ensure smooth operations and timely completion of interoffice tasks. Process documentation with a keen eye for detail. Generate internal and external electronic communications. Utilize state software systems to input data, run reports and monitor cases.

Representative Tasks:

Generating/sending waiver home correspondence

Processing various licensing applications and forms, data entry, photocopying, scanning, indexing, and filing.

Responding to telephone inquiries regarding licensing and technical support for application process with providers.

Processing incoming mail and faxes.

Provides clerical support coverage for Division Operations on an as needed basis.

Knowledge, Skills, and Abilities:

Proficient with Microsoft Office products (Excel, Access, Word, etc.)

Ability to resolve problems effectively.

Ability to perform a variety of tasks.

Strong organizational skills.

Willingness to learn and stay current with laws, rules, regulations, and policies relevant to licensing.

Strong written and verbal communication skills.

Ability to work independently and within a team.

Ability to understand and learn software systems.

Strong attention to detail with the ability to detect errors and determine facts.

Sound decision making skills.

Ability to work on multiple tasks and with differing levels of priority.

Ability to think critically, synthesize information and reach a logical conclusion.

Care in handling confidential information.

Minimum Qualifications:

High school diploma with five years relevant experience or associate degree in relevant program with one to three years’ experience. Combination of education and experience equaling five years to be considered.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an Employment Visa at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.

Other details

• Pay Type Hourly

• Max Hiring Rate $17.50

• Required Education Equivalent Experience

• Augusta, ME 04330, USA

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