Job Summary:Are you passionate about leveraging technology to drive meaningful improvements in healthcare? MaineGeneral Health is looking for a talented Application Analyst to join our innovative IT team. In this pivotal role, you’ll serve as a vital link between technology and healthcare, ensuring that our systems not only run smoothly but also continually evolve to meet the changing needs of our patients and providers.

Job Description:

The Application Analyst will be responsible for complex analysis, troubleshooting, and the maintenance of critical healthcare IT applications. You will collaborate closely with stakeholders to design, develop, and implement solutions that optimize workflows and enhance the overall user experience. Your work will play an essential role in advancing MaineGeneral’s commitment to providing high-quality care through cutting-edge technology.

If you thrive in a fast-paced environment where technology meets healthcare, this opportunity will allow you to apply your expertise while making a tangible impact on patient care.

Key Responsibilities:

• Complex Problem Solving: Perform advanced troubleshooting, analysis, and maintenance of IT applications to ensure optimal performance and functionality.

• Innovative Design: Lead the planning, design, and development of application solutions, tailored to meet end-user needs and improve workflows across the healthcare system.

• Proactive Solutions: Identify and anticipate issues before they arise and offer strategic, forward-thinking solutions to enhance system performance and reliability.

• Stakeholder Collaboration: Engage directly with clinicians, administrators, and other stakeholders to understand challenges and develop practical, effective IT solutions that support patient care.

• Vendor & Project Management: Serve as a liaison between vendors, consultants, and project managers to ensure projects are executed to meet quality standards, timelines, and organizational objectives.

• Continuous Improvement: Provide ongoing support during system upgrades, patch management, and daily operations while ensuring minimal disruption to users and patient care.

• Documentation & Training: Maintain detailed documentation of system configurations, workflows, and troubleshooting guidelines while providing training to end users for optimal application use.

• Data Integrity & Security: Uphold the highest standards of data integrity and security by performing regular audits and proactive system maintenance.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or related field (or equivalent experience).

• At least 5 years of hands-on experience in application support, system administration, or IT-related roles.

• Preferred: A combined 10 years of experience in IT, healthcare, SQL, application troubleshooting, integrations, and interfacing.

• Strong proficiency in SQL, including query creation, troubleshooting, and report generation.

• Experience with healthcare IT applications (e.g., EMR/EHR systems) and HL7 interfacing standards is highly desirable.

• Proven ability to analyze and resolve complex technical issues while offering creative, proactive solutions.

• Excellent communication skills, with a talent for working across teams and directly with stakeholders to ensure successful outcomes.

• Experience collaborating with vendors and managing projects to deliver high-quality results on time.

• Ability to work both independently and as part of a team in a fast-paced, dynamic healthcare environment.

  Scheduled Weekly Hours: 40

  Scheduled Work Shift:

  Job Exempt: Yes

  Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

  Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

  Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)