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TEKsystems Vice President Of Operations in Auburn Hills, Michigan

Description:

The VP of Operations & Risk is responsible for leading critical operational and risk programs that support the core strategic goals. These programs enable effective, safe, and compliant policies and platforms for both our members and team members user experience. The role is responsible for leading, directing, and supervising the Risk, Operations, and Compliance departments, functions, and team members to ensure the credit union is in compliance with laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.

  • Hybrid after 3-6 months pending successful 90-day review.

20%: Effectively monitors, tracks, and analyzes company-wide operational, compliance, and fraud activities, and logically directing, controlling, developing, and implementing organizational processes and procedures to maximize efficiencies in an effort to improve day-to-day operations and to meet company goals.

15%: Directs, coordinates, and oversees operational activities throughout the organization to ensure efficient operational projects, product delivery, and testing are developed and implemented to meet current and future organizational needs.

10%: Manages, coordinates, and enhances facility and building security controls, including personnel access, alarm response, fire/robbery/emergency drills, and opening procedures. Oversees the Facilities Manager to ensure successful management of the building projects and maintenance of properties and buildings.

10%: Manages direct reports to maximize productivity, efficiency, and effectiveness of the department. This includes: hiring, directing job assignments, monitoring staff performance, coaching, development, training, assuring compliance with regulatory requirements and our company's Mission, Vision and Service Promises. Appraises performance and provides recommendations for staff compensation, promotion, and termination, as appropriate.

10%: Manages and facilitates a Compliance Management System that includes all regulatory and compliance requirements. Performs duties as the Bank Secrecy Act/OFAC Officer and ensuring the organization is compliant with all operational regulations. This includes oversight of our company's Audit Plan, ensuring that internal and external audits are executed, and results are addressed and reported to senior management and the Audit Committees as expected.

10%: Drives and ensures organizational leadership understands all applicable laws and regulations affecting the Credit Union compliance requirements, along with any regulatory considerations required for existing and potential products and services. Provides compliance and risk review for internal services, including websites, programs, or promotions to ensure compliance with all federal and state rules and regulations.

10%: Manages and maintains the vendor risk-management program, including program design and execution, ensuring efficiency, quality control, and compliance with regulatory guidance.

10%: Provides oversight of operations card-management, including the network and processor relationships, operational support, and dispute management, balancing optimizing member experience and minimizing card losses related to fraud and merchant compromises.

5%: Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.

Qualifications:

  • Experience managing operations and risk for a company within the banking or credit union industry for 5+ years.

  • Ideally has worked in a director level role or above.

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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