Cooper Levenson is seeking a receptionist.

Overview: The Legal Receptionist serves as the first point of contact for clients and guests whether in-person or over the phone. The ideal candidate will have strong administrative, organizational, and interpersonal skills, with excellent phone etiquette to provide exceptional customer service in a legal office setting.

Responsibilities:

• Greets clients and visitors with a welcoming demeanor, directs them to the waiting area or scheduled conference room, and notifies appropriate parties of their arrival.
• Answers, screens, and forwards phone calls, on a multiline switchboard, in a courteous and professional manner.
• Takes clear and concise messages.
• Sends and responds to emails.
• Tracks and reports maintenance requests to building maintenance.
• Maintains a clean and organized reception desk.
• Performs administrative and clerical support tasks, including but not limited to: filing, printing, scanning, preparing letters, sending emails, preparing mailings, and other special projects, as assigned.

Qualifications:

• A minimum of 3 years prior experience as a legal receptionist.
• Familiarity with legal terminology and documents and prior experience as a legal secretary, helpful.
• Strong interpersonal skills with excellent phone etiquette and customer service skills.
• Excellent written and verbal communication skills.
• Professional in appearance and demeanor.
• Ability to multi-task and prioritize tasks effectively.
• Strong attention to detail to ensure accuracy in all work performed.
• Must have a high level of confidence and be able to remain calm under pressure.
• Ability to work independently and handle complex situations as they arise.
• Proficient with computers (Microsoft office suite).
• Must be responsible, dependable, and punctual.