Summary Serves as a Technical Watch Officer with the NAS Security and Enterprise Operations (NASEO) TFMS & NAIMES Services Team. Responsibilities Incumbent applies experience and advanced technical knowledge applicable to his/her discipline to accomplish assignments and to develop plans and techniques to improve database performance, architecture and stability. Performs multiple, varying, and complex assignments under the limited direction of a manager. Applies experience and advanced technical knowledge applicable to his/her discipline to accomplish assignments and to develop plans and techniques to improve programs and policies. Understands how his/her technical area interacts with or is affected by other disciplines and considers the objectives of the major subdivision and LOB/SO when developing, integrating, and implementing solutions to diverse, complex problems. Provides recommendations to improve work processes. Contributes to the preparation of management/technical reports or contractual documents and may communicate the overall results of a project or work activity to FAA management, industry, and other external parties. Resolves all but unique technical problems without the intervention of management or a more experienced technical specialist. Identifies and informs management of problems that require their attention. Often develops and recommends techniques to address problem situations. Work is reviewed periodically, typically at major milestones and at completion, for technical compliance and alignment with the requirements of the project or other work activity. Collaborates with Air Traffic Systems Operations, Technical Operations National Operations Control Center (NOCC), Program Management Office (PMO), and other Tech Ops personnel as needed, regarding scheduling & execution of NAS Aeronautical Information Management System (NAIMES) and TFMS maintenance activities ensuring little to no impact to NAS operations. Assists with reviews and improvements to processes associated with the day-to-day operations and transition of NAIMES and TFMS services. Coordinates the transition of Remote Monitoring and Logging System (RMLS) ticketing for NAIMES and TFMS and Departure Spacing Program (DSP) to the Enterprise Services Desk. Reviews NAIMES and TFMS outage reports for accuracy of reporting and content, and correlates outages to NAS interruptions. Participates in monthly NAIMES and TFMS PMRs and provides input on contract performance and makes recommendations through the Manager and COR. Must be able to effectively express ideas and resolve divergent viewpoints with tact and diplomacy. The ability to prepare acceptable written material is required. Incumbent may be required to be available for call back and emergency restoration after hours. • Work well with others team members and across other organizations. • Provides day-to-day Senior level Postgres and Oracle database support for operational and non-operational National Airspace Systems (NAS) under NAIMES and TFMS. • Provides and oversees monthly operational chart cycle updates to critical TFMS and NAIMES database systems. • Provides scheduled and unscheduled critical database support to complex NAS database systems, providing primary and secondary recovery services located at the Mike Monroney Aeronautical Center in Oklahoma City and the William J. Hughes Technical Center in Atlantic City New Jersey. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-12 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience with Linux and/or Unix operating systems applying NAS technologies and methodologies, to solve complex database problems and develop improved processes to support a 24x7 coverage in the event of unscheduled outages impacting critical Traffic Flow Management System (TFMS) services. Qualifications must be met by the closing date of this vacancy announcement. Some, all or none of the applicants may be interviewed. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Demonstrated Abilities; Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Links to Important Information: Locality Pay, COLA