(FT) Student Services Associate

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(FT) Student Services Associate

Salary

$34,839.00 Annually

Location

Mays Landing Campus, NJ

Job Type

Full-Time

Job Number

202200279

Division

Student Affairs and Enrollment Management

Department

Admissions/Enrollment and Recruitment

Opening Date

10/31/2024

Closing Date

11/17/2024 11:59 PM Eastern

• Description

• Benefits

Description

Serves as initial intake associate responsible for providing students and visitors with appropriate information to successfully enroll in college programs.

Examples of Duties

• Provides excellent customer service to all visitors, students, faculty, and staff

• Greets prospective students and visitors upon arrival with a friendly and professional demeanor.

• Assists in guiding visitors to their scheduled appointments, tours or on-campus events

• Verifies and updates student information in Colleague

• Answers general inquiries about admissions, academic programs, campus resources, and application procedures

• Assists students in scheduling virtual academic advising, testing, and registration appointments

• Provides support in scanning and linking all incoming student records

• Provides assistance with logging unofficial transcripts as needed

• Develops weekly visitation reports

• Assists students with accessing the college’s online portal and mobile app (Atlantic Cape Connect)

• Performs password resets including but not limited to the college’s online portal for students and student email

• Provides detailed information about the college, admissions process, campus facilities, and available resources

• Assists the Division of Student Affairs with setup and coordination of campus tours, open houses, and admissions events

• Provides support for events, including managing registration, directing guests, and facilitating smooth operations

• Performs general office duties including but not limited to processing mail, data entry, answering phone and reporting

• Performs related duties as assigned

Typical Qualifications

Education:

• High School diploma

• Associate’s degree preferred

Experience:

• Customer Service experience

Competencies and Skills:

• Computer skills to include Microsoft Office products

• Demonstrated ability to work independently

• Knowledge of Ellucian’s Colleague management information system a plus

Supplemental Information

This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.

Atlantic Cape offers a complete benefits package to full-time employees including:

• Pension/Defined Contribution Plans (https://www.nj.gov/treasury/pensions/pension-info-active.shtml)

• Medical and Prescription

• Dental (https://www.deltadentalnj.com/)

• Vision

• Flexible spending accounts

• Paid holidays

• Paid time off

Agency

Atlantic Cape Community College

Address

5100 Black Horse Pike Mays Landing, New Jersey, 08330

Phone

609-343-5611 609-343-5108

Website

http://www.atlantic.edu/

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