-
Lumen
-
Atlanta, Georgia
...
account base mix – The Customer Success Advocate Sr will have responsibility for accounts that require ...
What We Look For in a Candidate
5+years of customer success or account management experience
...
-
Lumen
-
Atlanta, Georgia
...
maintenance at the customer site or remotely from a company location through subordinate supervisors and/or ... excellent customer service skills. They must be effective in providing feedback in a timely manner. They
...
-
Lumen
-
Atlanta, Georgia
...
**
Experience: 5+ years customer success or account management experience
Education Level: Bachelor ... Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise
...
-
Lumen
-
Atlanta, Georgia
...
when required.
The Main Responsibilities
Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges
...
-
Lumen
-
Atlanta, Georgia
...
, service activation, test and turn-up, customer access group, technical customer account management ... single point of contact for a group of assigned Federal customer accounts which typically have a medium
...
-
Lumen
-
Atlanta, Georgia
...
for Customer Care Managers, Account teams and Field Ops
• Troubleshoot post-activation issues ... detail.
• Provide accurate and consistent internal and external customer communication during
...
-
Lumen
-
Atlanta, Georgia
...
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
...
-
Lumen
-
Atlanta, Georgia
...
for Regional Enterprise sales account development within an established geographic territory for a ... , proposal submission, and customer appointments.
Effective relationship-building internally through
...
-
Lumen
-
Atlanta, Georgia
...
.
Partner with Lumen customer success, account managers and customers through a strategic and consultative ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Account
...
-
Lumen
-
Atlanta, Georgia
...
team of managers and their respective account team to grow the business - which includes USDA, DOI, USPS, the Social Security Administration, VA and others - by deepening customer relationships
...
-
Lumen
-
ATLANTA, Georgia
...
customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company ... of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue
...
-
Lumen
-
Atlanta, Georgia
...
. As an Account Director, you will set, and drive account strategies aimed at powering your client’s ... achieving sales targets while leveraging the resources of extended account team members.
• Primary
...
-
Lumen
-
Atlanta, Georgia
...
, etc), and ensure both customer and Lumen have what is needed for success. Ensures that activities related to this tower are accomplished in accordance with defined policy and procedure, both from customer
...
-
Lumen
-
Atlanta, Georgia
...
and account relationships alongside the Strategic Engagement Team and other Overlays. This includes building a scalable value model to estimate Lumen’s impact to customer’s revenue, cost, operational
...
-
Lumen
-
Atlanta, Georgia
...
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
...
