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Highmark Health
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Atlanta, Georgia
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Works independently of support from a senior customer service representative, frequently utilizing the ... standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and
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Highmark Health
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Atlanta, Georgia
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role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
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Highmark Health
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Atlanta, Georgia
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Atlanta, Georgia
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areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Atlanta, Georgia
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enhance producer relationships while promoting HMIG products to meet customer needs and promote the value ... regarding product knowledge and industry trends.
4) Account Management
• Must be able to
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Highmark Health
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Atlanta, Georgia
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prospect clients and develops recommendations to account for these situations.
Apply corporate risk ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Atlanta, Georgia
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Atlanta, Georgia
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customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Atlanta, Georgia
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Atlanta, Georgia
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, accountability, customer focus and effective work relationships to realize business goals.
**ESSENTIAL ... to covered information, cardholder data, or other confidential customer information that must be
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