Job Title: Manager, Enhanced Building Maintenance

Department: Facilities

Reports to: Vice President of Facilities

FLSA Status: Exempt

Position Summary: The Manager Expanded Building Maintenance (EBM) leads a frontline team of AATC professionals that provide support to the overall maintenance program of Hartsfield-Jackson Atlanta International Airport. This support function centers around cosmetic and higher-level janitorial activities that include painting, flooring repair, working at heights, detail janitorial tasks, flooring restoration, equipment repair and general maintenance activities.

The AATC and airport operations run in a fast paced 24 hour a day environment. The Manager position develops and implements strategies and procedures to maximize performance among the Expanded Building Maintenance Team. This team is a critical component to the overall condition of the airport and the impact that has on customer experience.

The Manager will be responsible for maintaining financial discipline as it applies to the overall departmental budget. The Manager will also be responsible for overseeing staffing, training, scheduling, and accountability at all levels of the team. The Manager position will represent AATC as a point of contact for all various agencies within the airport community – including The Department of Aviation, Airport Regulatory Agencies, Airlines, as well as provide relevant communications to the AATC team.

Responsibilities:

· Lead and manage the Enhanced Building Maintenance Team through strong communication, empowerment, and coaching techniques. Includes training, motivation, performance appraisals, and adherence to company policy.

· Ensure adequate coverage and leadership through the 3rd shift operation, yet also adjust schedules accordingly to cover leadership obligations.

· Improving operational efficiencies and performance through analytics, processes, accountability, and communication with key stakeholders to drive results.

· Participate in identification, planning, and implementation of initiatives to improve and maintain the condition of the facility.

· Represent AATC as required, including attendance at assigned meetings, airport functions, and industry events.

· Assist with budget planning and manage the Enhanced Maintenance Team overall budget.

· Must always ensure proper coverage for the Enhanced Maintenance Team.

Qualifications and Requirements:

· Must have a valid GA driver’s license and driving record void of recent major moving violations.

· Must be able to pass requirements for approval for an ATL badge with customs seal. This includes a 10-year background search by fingerprint analysis.

· Minimum of 5 years of experience with running a facility maintenance and/or janitorial organization in a leadership role.

· Must have a detailed understanding of floor care products, equipment and techniques required to achieve desired results and train team members to achieve those results.

· Must have knowledge of facility maintenance systems at a high level and an overall understanding of supporting facilities with a large footprint and complex systems.

· Advance skills in MS Office suite, including Excel and PowerPoint, and can clearly present and articulate ideas. Experience with Infor EAM is a plus.

· Must be available twenty-four hours per day, seven days a week to provide support during planned or emergency situations or events to include being physically on site if deemed necessary.

· Scheduled hours will be centered around 3rd shift primarily with a need to adjust schedules depending on requirements or needs.

Success Characteristics:

· Excellent interpersonal, organizational, written, verbal and presentation skills to successfully communicate a variety of responsibilities with accuracy.

· High level of integrity and dependability with a strong sense of urgency, accountability and results-orientation.

· Outstanding project management skills with an ability to meet tight deadlines and prioritize workloads.

· Act as an intuitive thinker, willing to take prudent and necessary risk to achieve balanced results (e.g., cost, people, service, quality)

· Demonstrated maturity, credibility and self-confidence to function effectively in a demanding environment as a balance of both a strategic and hands-on leader.

· Willingness to "roll up sleeves" and evaluate operations first-hand, apply thoughtful judgment and problem-solving skills.

· Demonstrated commitment to data-driven decision making and the use of key performance indicators in the execution (development, analysis, corrective action, communication, and pursuit and provision of feedback) of tactical, operational, and strategic responsibilities.

· Strong problem solving and conflict resolution skills to manage complex tasks and those that require balancing competing interests.

· Demonstrated ability to prioritize and manage multiple tasks and projects; excellent organizational, leadership, and delegation skills; and ability to work collaboratively.

This position is in Atlanta, GA. Atlanta Airlines Terminal Company is an Equal Opportunity Employer offering competitive compensation and an excellent benefits package.