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NCR VOYIX Staff SW Engineer/Architect in ATLANTA, Georgia

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary & Key Areas Responsibility:

  • S ystem Design and ar chitecture: Lead the design and architecture of observability systems, ensuring scalability, reliability, and performance.

  • Real-time monitoring solutions: Develop and implement real-time monitoring solutions to track the performance and health of software applications and infrastructure.

  • Cross-functional collaboration: Collaborate with cross-functional teams to understand monitoring and logging requirements and integrate observability solutions into the development lifecycle.

  • Logging and Tracing: Implement l ogging and tracing mechanisms to capture relevant data for troubleshooting, performance optimization and root cause analysis.

  • Performance Optimization: Optimize system performance by identifying bottlenecks, improving data collection methods, and enhancing monitoring capabilities.

  • Architectural Decision making: Participate in architectural decision-making processes, offering insights and recommendations based on observability requirements and industry trends.

  • Mentorship and Leadership: Mentor junior engineers, provide technical guidance and contribute to the team's professional growth.

  • Stay informed about the emerging technologies and tools in observability, evaluating their suitability for the organization needs.

  • Estimate time and resources for software development and testing efforts so that the products are delivered to the customer without any delays.

  • Experience in diagnosing and debugging issues within system or in downstream dependencies , working with other teams to resolve issues.

  • Participate and contribute to an effective software development lifecycle including a high focus on customer support and root cause analysis.

    Basic Qualifications:

  • Bachelor’s / master ’ s degree in computer science engineering

  • 5+ years of experience working with software engineering teams in designing and building cloud platforms and infrastructure.

  • 2+ years of experience with Kubernetes and containerized platforms

  • 2+ years of experience with data monitoring, logging tools like Prometheus, Fluent bit

  • 2+ years of experience with CI/CD tools and technology: like GitHub Actions, Artifactory

  • 2+ years of experience with programming languages such as Go, Node.js, Java.

  • 3+ years of experience working with cloud platforms like GCP or AWS.

  • Strong collaboration , issue tracking using GitHub and coaching skills.

  • Ability to document and publish recommendations and guidance

  • Preferred Qualifications:

  • Experience with GCP, GKE , Observability tools.

  • Experience with cloud-based integration, CI/CD , Kubernetes

  • General Knowledge, Skills, and Abilities:

  • Google Cloud Platform.

  • Languages /Technologies including Go, Kubernetes, GitHub.

  • Familiarity using and parti cipating in open-source projects.

  • In-depth knowledge of end-to-end systems development life cycles (including agile, iterative, and other modern approaches to software development)  

  • Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)  

  • Ability to estimate work effort for stories and epics, and ensure the milestones are successfully completed. 

  • Ability to guide and advise on best practices for architecture and design based on previous experience. 

  • Positive outlook, strong work ethic, and responsive to internal and external customers and contacts .   

  • Willingly and successfully fulfills the role of teacher, mentor, and coach.  

  • Knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practice 

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

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