At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

U.S. Bank is seeking an accomplished Senior Program/Portfolio Manager with strong strategic and enterprise project management and leadership experience to contribute toward the success of our business initiatives.

This individual will manage large-scale enterprise business/technical enablement projects. Directs the overall work efforts of a project team. Provides oversight to meet established function, quality, cost, and schedule goals and objectives for complex large sized initiatives scaling multi-year. Manages programs/projects from initial concept through post-implementation, including multiple implementation cycles. Sufficient level of background to provide highly credible leadership to teams and to be able to develop strategies and solutions of high business value, accurately and objectively evaluate complex project risks and issues.

This role will focus on driving execution and progress on key workstreams with executive stakeholder engagement and buy-in, in line with overall Objectives and Key Results (OKRs) and desired consumer and merchant experience for a Minimum Viable Proposition (MVP) and target state design in our focus segments.

Job Responsibilities

• Plans and controls multiple related projects with complex dependencies and shared resources and trains others in the use of planning tools. Applies knowledge by managing project, workstream and related activities while working with business leaders to shape and manage project scope, drive implementation, ensuring sustainable outcomes.

• Develops strong working relationships with business partners, subject matter experts, support functions, and other key stakeholders.

• Assist in team development while holding teams accountable for their commitments, render assistance to remove roadblocks and successfully implement technology projects using Agile framework.

• Ensures project governance is established and observed. Constructs program reporting and tracking framework and benchmarks.

• Escalates issues and risks to appropriate level.

• Recognizes, clarifies, and prioritizes project plan activities.

• Authors effective, clear, concise, and relevant communication for program/project stakeholders, including executive leadership. Communicates difficult and/or complex ideas and presents the appropriate message to senior executives.

Basic Qualifications

• 10 plus years of large-scale enterprise program management experience

• Bachelor's degree or equivalent

Preferred Skills/Experience

• Experience managing project activities for complex, high profile projects that cross several business lines

• Ability to solve complex problems and engage with different levels of stakeholders

• Ability to work independently with minimal guidance

• Excellent communication and project management skills

• Strong analytical and problem-solving skills

• Previous banking or financial services experience preferred

• Track record of meeting deadlines and problem solving in fast paced and high-pressure situations

• Excellent time management and personal organization skills

• Demonstrated team player in a global team, with the ability to act independently but collaboratively in virtual project teams

Extensive experience in:

• Project Management tools

• MS Office applications/tools

• Jira

• Confluence

• Document management

Subject matter expert in:

• Project control and reporting

• Project planning and organization

• Project management in an Agile framework

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.