Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

Ongoing mentorship, development, leadership programs...and more

8am - 5pm / Full Time / 40hrs

Description

JOB DESCRIPTION:

• Responsible for oversight and management of clinical access operations.

• Analyzes and plans organizational systems and processes and makes recommendations for improvements in patient access.

• Leads the implementation of solutions.

• Leads activities related to operational analysis, financial analysis, and/or process improvement initiatives.

• Provides direct operational oversight, financial leadership, critical thinking, strategy development, and accountability for the daily execution of patient access operations. Recognizes and implements solutions in an effort to rectify patient access to care deficiencies, applies PASS principles and methodologies.

• Proactively manages physician scheduling to reduce patient appointment wait time and improve patient access throughout.

• Assure visit types are optimized and followed. Assure all appoint slots are utilized appropriately.

• Manage overbooks appropriately to minimize impact on scheduled patients.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business administration, finance, healthcare administration or related field.. Master's degree preferred.

• Four years of experience in healthcare operations required, preferably in patient access.

• Minimum requirement of 2 years supervisory/manager experience.

• Demonstrated skills in critical thinking and innovative problem solving.

• Demonstrated strength in customer service skills for internal and external customers. Demonstrated skills in human relations, time management, oral and written communications.

• Demonstrated computer skills.

• The combination of education and experience may be considered in lieu of experience.

Supporting a diverse, equitable and inclusive culture: Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”

PHYSICAL REQUIREMENTS: (Light); 11-20 lbs ,0-33% of the workday (occasionally); 01-10 lbs 34-66% of the workday (frequently) Negligible 67-100% of the workday (constantly), Lifting 20 lbs max, Carrying of objects up to 10 lbs, Occasional to frequent standing & walking; Occasional to frequent sitting; close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Connect With Us!

Connect with us for general consideration!

Division Emory Healthcare Inc.

Campus Location Atlanta, GA, 30345

Campus Location US-GA-Atlanta

Department Contact Center

Job Type Regular Full-Time

Job Number 131380

Job Category Clerical & Administrative

Schedule 8a-5p

Standard Hours 40 Hours

Hourly Minimum USD $31.76/Hr.

Hourly Midpoint USD $42.08/Hr.

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.