Job Information
Chick-fil-A Project Lead, FCR Systems in Atlanta, Georgia
Overview
This role will serve on the Fee Calculation Report (FCR) Systems team within Restaurant Accounting Strategy and Systems. The FCR Systems team maintains and enhances various Restaurant Financial Systems.
Project Leads on the team are responsible for project strategy, leadership, and execution as they partner with Accountants and other stakeholders across the business. They leverage their deep knowledge and expertise to advise stakeholders, make strategic recommendations and influence both proactive and responsive direction that aligns the organization around short and long-term goals and how those goals will be achieved.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
Leads small projects that impact the Fee Calculation Report (FCR) system which includes working with the team to determine the best path forward for all stakeholders, documenting requirements, testing system updates, change management, and implementing changes in production
Understands and documents system requirements from stakeholders and subject matter experts across the business
Continuously prioritizes all incoming projects and requests from across the business and keeps stakeholders updated on prioritization and timeline
Ensures FCR system health in partnership with DTT
Solves complex issues, makes recommendations, and influences change through the lens of Operators and Restaurant Accounting while also considering other stakeholders in the business
Identify, recommend/resolve, and pursue FCR System enhancements/issues through the lens of impact to FCRs/P&Ls, to Operators and their teams, as well as impact to the workload of Restaurant Accountants
Partners with Digital Transformation and Technology (DTT) to build and document test cases and perform necessary testing activities
Partners with members of Restaurant Accounting and other subject matter experts to perform User Acceptance Testing
Participates in prioritization and planning of work needed for project design, enhancements, and bug fixes using an Agile methodology approach
Performs change management activities to facilitate adoption of system changes within Restaurant Accounting
Relied upon as a subject matter expert by Restaurant Accounting and others in the business for accounting and FCR Systems
Provides input on system design decisions that impact the FCR system and Restaurant Accounting
Uses critical thinking skills to resolve issues that arise related to the FCR System in conjunction with DTT
Builds and maintains a deep knowledge and understanding of the current FCR system and data flows as well as the impacts to other areas such as Restaurant Cash Management, International, and other stakeholders when changes are made
Builds and maintains a deep knowledge and understanding of projected business needs and current system constraints
Builds and maintains a deep knowledge and understanding of Chick-fil-A Restaurant Accounting
Builds and maintains relationships with stakeholders across the business
Facilitates ad-hoc and ongoing stakeholder meetings to consider a wide array of possible solutions to a business need, ensuring alignment and desired outcomes are achieved
Occasionally participates in or co-leads innovation/ideation sessions to consider all options and seek diverse input into future changes
Minimum Qualifications
Excellent interpersonal skills and demonstrated ability to work with others effectively in teams and independently
Strong systems-thinking mindset, able to understand intricate details and how they relate to each other in the broader scope of a system
Self-starter who sees needs and proactively seeks solutions, exhibits a personal desire for excellence, eagerness to learn and a process improvement mindset
Strong problem-solving and analytical experience paired with excellent verbal and written communication skills
Proven track record of executing work with excellence
Unique ability to simultaneously manage work on different timelines within multiple workstreams
Comfortable in fast paced, changing environments, with a willingness to adapt
Knowledge and understanding of Chick-fil-A's standard suite of work solutions, including Microsoft Office
Preferred Qualifications
Experience with systems implementations
Experience with restaurant financial systems
5 years’ experience
Minimum Years of Experience
5
Travel Requirements
5%
Required Level of Education
Bachelor's Degree
Major/Concentration
Business, Accounting, Finance, Information Systems, Engineering, or another related field
Job FunctionAccounting/Financial Services
Position TypeExperienced Professionals
Requisition ID2024-17051
Posting Location : LocationUS-GA-Atlanta